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Client Services Representative

1 month ago

Mohali, Punjab, India Amplifon Full time
About Amplifon

Amplifon is a leading provider of hearing care solutions. We are committed to delivering exceptional service and quality products to our customers.

Job Description

We are seeking a highly motivated and customer-focused Client Advisor to join our team. As a Client Advisor, you will play a critical role in providing excellent customer service and ensuring the smooth operation of our clinic.

Key Responsibilities:
  • Provide exceptional customer service at the front desk, including greeting and assisting clients, handling incoming and outgoing calls, and capturing client information.
  • Maintain clinic hygiene and adhere to company standards.
  • Perform administrative tasks, including refilling office supplies, managing patient files, and maintaining financial records.
  • Represent Amplifon values and mission to clients and ensure seamless coordination with sales teams and audiologists.
  • Actively participate in revenue generation and promotional activities, such as outreach programs and camps.
Requirements:
  • Bachelor's degree in any field.
  • Strong communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment.
  • Basic computer skills and familiarity with internal software.
Benefits:
  • A competitive salary: ₹ 250000 - ₹ 300000 per annum (approximately $32,500 - $39,500 USD).
  • Ongoing training and development opportunities.
  • A supportive and collaborative team environment.
  • The chance to make a real difference in people's lives by helping them improve their hearing and overall well-being.