Customer Service Representative
4 days ago
We are a leading job portal for customer service, dedicated to providing exceptional support to our clients. Our team is passionate about delivering high-quality services that exceed expectations.
Job SummaryWe are seeking an experienced Customer Support Executive to join our team at RightO. As a key member of our customer support department, you will be responsible for providing top-notch support to our clients via email, chat, and phone.
Responsibilities:- Respond to customer inquiries in a timely and professional manner
- Provide accurate and up-to-date information to customers
- Resolve customer complaints efficiently and effectively
- Assist customers with technical issues and troubleshooting
- Maintain a high level of customer satisfaction through excellent communication skills
- Collaborate with cross-functional teams to improve customer support processes
- Identify and escalate priority issues to the appropriate departments
- Bachelor's degree or equivalent experience in a related field
- Excellent communication and interpersonal skills
- Fluency in English language
- Previous experience in customer service is a plus
- Able to work in rotational shifts
- An estimated salary of ₹15,000 - ₹20,000 per month (dependent on experience)
- A dynamic and supportive work environment
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Customer Service Representative
4 weeks ago
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