Customer Service Representative

4 days ago


Mohali, Punjab, India RightO Full time
About RightO

We are a leading job portal for customer service, dedicated to providing exceptional support to our clients. Our team is passionate about delivering high-quality services that exceed expectations.

Job Summary

We are seeking an experienced Customer Support Executive to join our team at RightO. As a key member of our customer support department, you will be responsible for providing top-notch support to our clients via email, chat, and phone.

Responsibilities:
  • Respond to customer inquiries in a timely and professional manner
  • Provide accurate and up-to-date information to customers
  • Resolve customer complaints efficiently and effectively
  • Assist customers with technical issues and troubleshooting
  • Maintain a high level of customer satisfaction through excellent communication skills
  • Collaborate with cross-functional teams to improve customer support processes
  • Identify and escalate priority issues to the appropriate departments
Requirements:
  • Bachelor's degree or equivalent experience in a related field
  • Excellent communication and interpersonal skills
  • Fluency in English language
  • Previous experience in customer service is a plus
  • Able to work in rotational shifts
What We Offer:
  • An estimated salary of ₹15,000 - ₹20,000 per month (dependent on experience)
  • A dynamic and supportive work environment


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