Customer Service Representative

6 days ago


Mohali, Punjab, India Snaphunt Full time

The Opportunity

We are seeking a skilled Customer Service Representative to join our IT Services team. As a key member of our team, you will be responsible for handling inbound calls and emails in a professional manner, resolving customer inquiries and requests, and ensuring strong customer satisfaction.

The Role

  • Handle inbound calls and emails in a professional manner.
  • Resolve customer inquiries and requests and ensure strong customer satisfaction.
  • Work with various internal teams to ensure prompt and accurate order processing and delivery.
  • Escalate customer feedback as required.

The Ideal Candidate

  • You have at least 1 year experience within a Customer Service role, ideally within the IT Services industry.
  • You possess excellent interpersonal as well as written and verbal communication skills.
  • You are a strong networker & relationship builder.
  • You possess strong analytical skills and are comfortable dealing with numerical data.
  • You enjoy finding creative solutions to problems.

About Us

Our company, Snaphunt, believes in building strong relationships with our clients and candidates. We understand the needs of both groups and help them achieve their objectives.



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