Customer Service Representative
2 weeks ago
The Opportunity
We are seeking a skilled Customer Service Representative to join our team at Snaphunt. As a key member of our IT Services team, you will be responsible for delivering exceptional customer experiences through effective communication, problem-solving, and collaboration.
Key Responsibilities:
- Provide timely and professional responses to customer inquiries via phone and email.
- Resolve customer complaints and concerns in a fair and efficient manner.
- Work closely with internal teams to ensure seamless order processing and delivery.
- Escalate customer feedback as necessary to ensure continuous improvement.
Requirements:
- At least 1 year of experience in a Customer Service role, preferably in the IT Services industry.
- Excellent interpersonal, written, and verbal communication skills.
- Strong analytical skills and ability to work with numerical data.
- Ability to think creatively and find solutions to complex problems.
About Us:
At Snaphunt, we value building strong relationships with our clients and candidates. We understand the needs of both parties and strive to deliver exceptional results. Our team is dedicated to providing a supportive and collaborative environment that fosters growth and success.
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