Customer Service Representative

6 days ago


Mohali, Punjab, India Skyway Solution Full time

We are seeking a skilled Customer Service Representative to join our team at Skyway Solution. As a Customer Service Representative, you will be responsible for handling inbound calls and emails in a professional manner, resolving customer inquiries and requests, and ensuring strong customer satisfaction.

Key Responsibilities:

  • Handling customer inquiries and resolving issues in a timely and professional manner.
  • Working with internal teams to ensure prompt and accurate order processing and delivery.
  • Escalating customer feedback as required.

Requirements:

  • At least 1 year of experience in a Customer Service role, preferably in the IT Services industry.
  • Excellent interpersonal, written, and verbal communication skills.
  • Strong analytical skills and ability to deal with numerical data.
  • Ability to find creative solutions to problems.

What We Offer:

  • Flexible working options.
  • Leadership opportunities.
  • Join a market leader in IT Services.

About the Role:

This is a fantastic opportunity to join a dynamic team and contribute to the success of our clients. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply.



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