Customer Service Representative

4 weeks ago


Mohali, Punjab, India Snaphunt Full time

The Opportunity

We are seeking a skilled Customer Service Representative to join our IT Services team. As a key member of our team, you will be responsible for handling inbound calls and emails in a professional manner, resolving customer inquiries and requests, and ensuring strong customer satisfaction.

The Role

  • Handle customer inquiries and requests via phone and email.
  • Resolve customer issues in a timely and professional manner.
  • Work closely with internal teams to ensure prompt and accurate order processing and delivery.
  • Evaluate and escalate customer feedback as required.

The Ideal Candidate

  • At least 1 year of experience in a Customer Service role, preferably in the IT Services industry.
  • Excellent interpersonal, written, and verbal communication skills.
  • Strong analytical skills and ability to work with numerical data.
  • Ability to find creative solutions to problems.

About Us

Our company, Snaphunt, is committed to building strong relationships with our clients and candidates. We understand the needs of both parties and strive to help them achieve their objectives.



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