Customer Service Representative
3 weeks ago
Job Overview
We are seeking a skilled Customer Service Representative to join RightO's team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our users. This is a full-time position based in a global setting, and is suitable for candidates with 1 to 3 years of experience in customer service.
Key Responsibilities
- Providing Customer Support
- Respond to user inquiries via phone, email, and chat
- Provide accurate and reliable information to customers regarding job opportunities
- Assisting Users
- Help users navigate the website and resolve any technical issues
- Handling Customer Complaints
- Handle and resolve customer complaints and concerns in a professional manner
- Maintaining Customer Knowledge
- Maintain a high level of knowledge about the company's products and services
Requirements and Qualifications
We are looking for candidates with 1 to 3 years of experience in customer service, excellent verbal and written communication skills, strong problem-solving and decision-making abilities, and proficiency in using CRM software.
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