Customer Service Representative for IT Services

1 week ago


Mohali, Punjab, India Skyway Solution Full time

At Skyway Solution, we're committed to building strong relationships with our clients and candidates alike. Our team understands the needs of both parties and strives to help them achieve their objectives.

We have a talented pool of pre-screened candidates who are constantly in touch with us, ready to take on new challenges.

Hiring for an International Voice Process

Job Details

  • Location: Chandigarh
  • Work from office
  • Salary: ₹2.5 LPA to ₹4.1 LPA (approximate)
  • Qualification: Graduate
  • Fresher/Experience both can apply
  • Excellent voice communication skills in English required
  • 5 days working
  • Pick up and Drop facilities available
  • US Shift (6:30 PM-3:30 AM)
  • Immediate joining preferred
  • Telephonic interview will be conducted

About the Role

  • Responding to inbound calls and emails professionally
  • Resolving customer inquiries and requests efficiently
  • Collaborating with internal teams for prompt order processing and delivery
  • Elevating customer feedback as needed

Ideal Candidate Profile

  • A minimum of 1 year experience in Customer Service, preferably in the IT Services industry
  • Exceptional interpersonal, written, and verbal communication skills
  • A strong networker and relationship builder
  • Analytical skills and comfort with numerical data
  • Creative problem-solving abilities

What We Offer

  • Flexible work options
  • Leadership opportunities
  • A role within a market-leading IT Services company


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