Customer Relations Representative
3 weeks ago
As a Customer Relations Representative at Vinay Hari Education Pvt Ltd., you will play a crucial role in fostering strong relationships with clients.
Key Responsibilities:
- Resolving customer queries in a timely and efficient manner.
- Building trust and rapport with clients through effective communication.
- Providing excellent customer service, addressing grievances and concerns.
- Utilizing MS Office and data entry skills to streamline processes.
- Staying confident and composed when interacting with customers.
- Following up with clients to ensure satisfaction and loyalty.
- Presenting products and services in a clear and compelling manner.
- Listening attentively to customer requirements and addressing them promptly.
- Using scripts to inform customers about products and services.
- Addressing customer uncertainties and grievances in a timely and professional manner.
Requirements:
- Good command of the native language.
- Strong communication and interpersonal skills.
- Ability to work in a team environment.
- Flexibility and adaptability in a fast-paced environment.
Working with Us:
We are a dynamic organization that values innovation and excellence. If you are a motivated individual with a passion for customer relations, we encourage you to apply for this exciting opportunity.
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