Customer Relations Representative

3 weeks ago


Mohali, Punjab, India Vinay Hari Education Pvt Ltd. Full time
Job Description

As a Customer Relations Representative at Vinay Hari Education Pvt Ltd., you will play a crucial role in fostering strong relationships with clients.

Key Responsibilities:

  • Resolving customer queries in a timely and efficient manner.
  • Building trust and rapport with clients through effective communication.
  • Providing excellent customer service, addressing grievances and concerns.
  • Utilizing MS Office and data entry skills to streamline processes.
  • Staying confident and composed when interacting with customers.
  • Following up with clients to ensure satisfaction and loyalty.
  • Presenting products and services in a clear and compelling manner.
  • Listening attentively to customer requirements and addressing them promptly.
  • Using scripts to inform customers about products and services.
  • Addressing customer uncertainties and grievances in a timely and professional manner.

Requirements:

  • Good command of the native language.
  • Strong communication and interpersonal skills.
  • Ability to work in a team environment.
  • Flexibility and adaptability in a fast-paced environment.

Working with Us:

We are a dynamic organization that values innovation and excellence. If you are a motivated individual with a passion for customer relations, we encourage you to apply for this exciting opportunity.



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