Customer Experience Resolution Strategist
2 weeks ago
noon, a pioneering e-commerce company in the Middle East, seeks an experienced Escalations Manager to join its Gurugram, India-based support team. As a key member of the Noon Minutes support team, you will be responsible for resolving customer complaints efficiently and effectively.
We are looking for a highly skilled professional with a proven track record of problem-solving, who can analyze complex issues, develop effective solutions, and drive changes across various teams. Your primary focus will be on ensuring seamless complaint ticket resolution, maintaining high customer satisfaction levels, and collaborating closely with internal stakeholders to address operational defects and improve processes.
This role requires a strong attention to detail, excellent communication skills, and the ability to work independently in a fast-paced environment. If you have a passion for delivering exceptional customer experiences and driving business growth through process improvements, we encourage you to apply.
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Customer Experience Strategist
2 weeks ago
Gurgaon, Haryana, India Getronics Full timeOverviewGetronics is seeking a highly skilled Customer Experience Strategist to drive the successful implementation of our Systrack tool. This role involves working closely with customers to understand their needs and requirements, developing and presenting a roadmap for Systrack implementation that meets those needs, and providing support during and after...
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Senior Customer Experience Strategist
2 weeks ago
Gurgaon, Haryana, India Sprinklr Full timeUnlock the Power of Customer Experiences with SprinklrSprinklr, a leading enterprise software company, is revolutionizing the way businesses interact with their customers. As a Senior Customer Experience Strategist, you will play a vital role in helping our clients deliver exceptional experiences across every touchpoint.We're committed to creating a culture...
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Customer Experience Growth Strategist
4 days ago
Gurgaon, Haryana, India Adani Digital Labs Full timeWe are seeking a dynamic and results-driven Customer Experience Growth Strategist to drive business growth and create product roadmaps at Adani Digital Labs.Key Responsibilities:P&L OwnershipManage the profit and loss for the loyalty program, ensuring financial targets are met and contributing to the overall revenue growth of the company.Growth...
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Customer Experience Strategist
1 week ago
Gurgaon, Haryana, India Max Life Insurance Company Limited Full timeRole OverviewMax Life Insurance Company Limited seeks a seasoned Customer Experience Strategist to spearhead digital transformation initiatives, driving customer-centricity and process excellence.Key Responsibilities:• Collaborate with function heads on key projects, delivering strategic support and CX perspectives.• Develop and execute plans to improve...
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Innovative Content Strategist
2 weeks ago
Gurgaon, Haryana, India The Ayurveda Experience Full timeCompany OverviewThe Ayurveda Experience is a leading online platform specializing in natural, herbal skincare, bodycare, haircare products, and wellness supplements. With operations spanning four continents and a presence in over 20 countries, we have gained a significant customer base of over 1.3 million across the US, UK, Canada, Australia, New Zealand,...
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Ecommerce Marketing Strategist
3 weeks ago
Gurgaon, Haryana, India Glood - Personalization & Experience For Shopify Full timeAbout Glood.AIGlood - Personalization & Experience For Shopify is a dynamic and innovative company dedicated to transforming the eCommerce experience for Shopify store owners.We empower businesses with the tools they need to succeed, and we are seeking a talented Ecommerce Marketing Strategist to join our team. If you have a strong understanding of digital...
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Marketing Strategist for SaaS Growth
2 weeks ago
Gurgaon, Haryana, India Glood - Personalization & Experience For Shopify Full timeWe are seeking a skilled Marketing Strategist to join our team at Glood - Personalization & Experience For Shopify. This role is ideal for a results-driven professional with a passion for digital marketing and a track record of driving growth in the SaaS industry.About the RoleAs a Marketing Strategist, you will be responsible for developing and executing...
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Digital Experience Strategist
3 weeks ago
Gurgaon, Haryana, India Altudo Full timeAt Altudo, we're shaping the future of customer experience and driving growth for our clients. As a Digital Experience Strategist, you'll play a pivotal role in leading cross-functional teams to deliver innovative digital solutions that meet the evolving needs of our customers.Job SummaryWe're seeking an experienced Project Manager to join our team. In this...
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User Experience Strategist
2 weeks ago
Gurgaon, Haryana, India NovoTree Minds Consulting Pvt. Ltd Full timeJob OverviewWe are seeking a User Experience Strategist to enhance user satisfaction by improving the usability, accessibility, and pleasure of interaction between the user and our products.Key Responsibilities- Conduct user research and usability testing to understand user needs and pain points.- Create user personas, journey maps, and wireframes to...
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Digital Marketing Strategist
4 days ago
Gurgaon, Haryana, India Lifelancer Full timeAbout the Role: We are seeking an experienced Digital Marketing Strategist to join our team at Lifelancer. As a key member of our marketing department, you will be responsible for driving the implementation and effectiveness of omni-channel customer outreach across platforms.Key Responsibilities:Develop and execute go-to-market plans as per business...
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Customer Value Strategist
6 days ago
Gurgaon, Haryana, India Adani Digital Labs Full timeAt Adani Digital Labs, we are committed to delivering exceptional customer experiences through innovative loyalty programs.Salary: $80,000 - $110,000 per annumJob DescriptionWe are seeking an experienced Customer Value Strategist to join our team. As a key member of our loyalty program, you will be responsible for driving business growth and creating...
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Customer Journey Strategist
3 days ago
Gurgaon, Haryana, India Zupee Full timeJob DescriptionZupee is seeking a skilled Customer Journey Strategist to join our team. In this role, you will be responsible for developing and executing lifecycle marketing campaigns that drive customer engagement and retention.About the RoleThis is a challenging and rewarding opportunity for an experienced marketer who is passionate about customer journey...
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Customer Success Strategist
2 weeks ago
Gurgaon, Haryana, India Meritto Full timeAbout MerittoMeritto, formerly known as NoPaperForms, is India's largest and most advanced SaaS-based Enrolment Automation Platform.Job OverviewWe are seeking an experienced Customer Success Strategist to join our team. As a key member of our customer success team, you will be responsible for ensuring the seamless onboarding and implementation of our...
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Customer Success Strategist
3 weeks ago
Gurgaon, Haryana, India myGwork Full timeCompany OverviewKyndryl is a leading technology company that designs, builds, manages, and modernizes mission-critical systems. As a Customer Success Strategist, you will be part of a diverse team that prioritizes customer success and inclusivity.Salary RangeThe estimated annual salary for this role is between $120,000 and $180,000, depending on experience...
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Customer Experience Strategist
3 weeks ago
Gurgaon, Haryana, India Leanplum Full timeAbout CleverTapCleverTap is the leading customer engagement platform, helping brands maximize customer lifetime value. With over 2000 clients, including Domino's, Levis, and Papa John's, we empower businesses to create personalized experiences. Our purpose-built database, TesseractDB, offers speed and cost efficiency at scale.Backed by top investors like...
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Customer Retention Strategist
4 weeks ago
Gurgaon, Haryana, India Spinny Full timeSpinny - A Leading Mobility CompanyWe are seeking an exceptional CUSTOMER RETENTION STRATEGIST to lead our efforts in driving engagement and retention of existing customers.The ideal candidate will have a deep understanding of CDP tools like Webengage, CleverTap, and MO engage. Prior experience in a B2C environment with a focus on retention & growth is...
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Customer Success Strategist
6 days ago
Gurgaon, Haryana, India BayOne Solutions Full timeWe are seeking an experienced Customer Success Strategist to join our team at BayOne Solutions. The ideal candidate will have impeccable relational skills and a proven track record of creating win/win environments for all parties they work with.Job DescriptionThis role involves providing exceptional customer service experiences and helping clients achieve...
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Customer Experience Strategist
2 days ago
Gurgaon, Haryana, India VMock Full timeAbout the RoleWe are seeking an experienced Customer Success Analyst to join our team. In this role, you will work closely with account managers to manage communication with partner institutions across the globe.Key ResponsibilitiesSupport account managers on calls to document all relevant information and understand client expectations.Resolve client queries...
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Customer Success Strategist
4 weeks ago
Gurgaon, Haryana, India FieldAssist Full timeAbout FieldAssistFieldAssist is a pioneering SaaS-based technology platform that empowers consumer goods companies to transform their route-to-market capabilities across the value chain. Our integrated platform connects distributors, retailers, sales teams, and leaders digitally, streamlining sales planning, processing, and prediction as well as distribution...
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Product Strategist
1 month ago
Gurgaon, Haryana, India Salesforce Full timeJob Title: Product StrategistWe are seeking a skilled Product Strategist to join our team at GreyOrange. As a Product Strategist, you will be responsible for defining and driving product strategies that meet the needs of our customers and drive business growth.About the Role:The successful candidate will have a strong background in product management, with...