Customer Success Strategist

1 month ago


Gurgaon, Haryana, India myGwork Full time

Company Overview

Kyndryl is a leading technology company that designs, builds, manages, and modernizes mission-critical systems. As a Customer Success Strategist, you will be part of a diverse team that prioritizes customer success and inclusivity.

Salary Range

The estimated annual salary for this role is between $120,000 and $180,000, depending on experience and qualifications.

Job Description

This project-based role involves analyzing problems and tech issues, offering solutions, and testing, modifying, automating, and integrating systems. You will work closely with Architects, Technicians, and PMs to deliver high-quality results and ensure customer satisfaction.

Required Skills and Qualifications

To be successful in this role, you will need at least 8 years of experience in a similar position, preferably in an IT or technical setting. You must be fluent in Japanese (JLPT N2 or above) and English, both written and verbal. Additionally, you should possess excellent problem-solving and analytical skills, as well as hands-on experience with cloud technologies, databases, or programming languages.

Benefits

Kyndryl offers a range of benefits, including state-of-the-art resources, Fortune 100 clients, and opportunities for growth and development. You will have access to employee learning programs, including certifications from Microsoft, Google, Amazon, and Skillsoft. The company also values diversity and inclusion, with a commitment to creating a workplace where all employees feel welcome and supported.

Others

If you are a motivated and customer-focused individual with a passion for technology, we encourage you to apply for this exciting opportunity. With Kyndryl, you will have the chance to make a real impact and grow your career in a dynamic and inclusive environment.



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