Senior Customer Experience Strategist

1 week ago


Gurgaon, Haryana, India Sprinklr Full time
Unlock the Power of Customer Experiences with Sprinklr

Sprinklr, a leading enterprise software company, is revolutionizing the way businesses interact with their customers. As a Senior Customer Experience Strategist, you will play a vital role in helping our clients deliver exceptional experiences across every touchpoint.

We're committed to creating a culture where everyone feels valued, respected, and empowered to make a meaningful impact. At Sprinklr, we believe that every human has the potential to be amazing, and we invest in our people to help them achieve their personal and professional best.

As a key member of our team, you will be responsible for developing and executing strategic plans for customer delivery, aligning with Sprinklr's overall business objectives. You will oversee the end-to-end delivery of R&D projects to customers, ensuring timelines, budgets, and quality standards are met.

About the Role

  • Develop and execute strategic plans for customer delivery, aligning with Sprinklr's overall business objectives.
  • Oversee the end-to-end delivery of R&D projects to customers, ensuring timelines, budgets, and quality standards are met.
  • Champion the needs of the customer and track their utilisation and value derived from Sprinklr solutions.
  • Act as a liaison between customers and the R&D team, facilitating clear communication and understanding of project goals and expectations.

What We Offer

  • A competitive salary range of $140,000 - $170,000 per year.
  • A comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.
  • The opportunity to work with a talented and diverse team of professionals who are passionate about delivering exceptional customer experiences.
  • Ongoing training and development opportunities to help you grow your skills and advance your career.
  • A dynamic and inclusive work environment that values diversity, equity, and inclusion.

About Sprinklr

Sprinklr is a global leader in enterprise software, providing a unified customer experience management (Unified-CXM) platform that helps companies deliver human experiences to every customer, every time, across any modern channel. With a presence in over 30 countries, Sprinklr works with more than 1,000 of the world's most valuable enterprises, including Microsoft, P&G, Samsung, and over 50% of the Fortune 100.



  • Gurgaon, Haryana, India Antara Senior Care Full time

    Job SummaryAntara Senior Care is seeking an E-commerce Category Strategist to join our team. As a key member of our e-commerce leadership, you will be responsible for driving sales growth, increasing average order value (AOV), and optimizing channel mix for your assigned category.


  • Gurgaon, Haryana, India Getronics Full time

    OverviewGetronics is seeking a highly skilled Customer Experience Strategist to drive the successful implementation of our Systrack tool. This role involves working closely with customers to understand their needs and requirements, developing and presenting a roadmap for Systrack implementation that meets those needs, and providing support during and after...


  • Gurgaon, Haryana, India Antara Senior Care Full time

    At Antara Senior Care, we are seeking an accomplished Digital Marketing Strategist to spearhead our digital marketing efforts. As a seasoned expert, you will be responsible for developing and implementing comprehensive digital marketing strategies that drive traffic, enhance brand visibility, and significantly increase customer acquisition and retention...


  • Gurgaon, Haryana, India Antara Senior Care Full time

    Antara Senior Care is seeking a seasoned Digital Marketing Strategist to drive our e-commerce growth. In this role, you will develop and implement a comprehensive digital marketing strategy across various channels including SEM, SEO, PPC, social media, and email marketing.We estimate the salary for this position to be around $120,000 - $180,000 per year,...


  • Gurgaon, Haryana, India Brillon Consumer Products Pvt Ltd (Formerly known as SC Johnson). Full time

    About Brillon Consumer Products Pvt LtdWe are a leading consumer goods company that values innovation and excellence in everything we do. Our mission is to deliver high-quality products that meet the evolving needs of our customers.Job Title: Senior Brand Growth StrategistEstimated Salary: ₹1,200,000 - ₹1,500,000 per annumJob DescriptionThe Senior Brand...


  • Gurgaon, Haryana, India Interactive Avenues Full time

    Job Title: Senior Content StrategistAbout the Role:We are seeking a highly skilled Senior Content Strategist to join our team at Interactive Avenues. As a key member of our creative department, you will play a crucial role in developing compelling copy that drives engagement and conversion.About You:To succeed in this role, you should have at least 5 years...


  • Gurgaon, Haryana, India Adani Digital Labs Full time

    We are seeking a dynamic and results-driven Customer Experience Growth Strategist to drive business growth and create product roadmaps at Adani Digital Labs.Key Responsibilities:P&L OwnershipManage the profit and loss for the loyalty program, ensuring financial targets are met and contributing to the overall revenue growth of the company.Growth...


  • Gurgaon, Haryana, India THRS - Travel & Hospitality Representation Services Full time

    About THRS - Travel & Hospitality Representation ServicesWe are a leading Integrated Representation business for luxury hospitality and tourism brands worldwide. Our business verticals include Sales Representation, Destination Marketing, Media & PR and THRS Digital.Our clients include blue-chip hospitality brands such as Six Senses Resorts & SPA, Relais &...


  • Gurgaon, Haryana, India Max Life Insurance Company Limited Full time

    Role OverviewMax Life Insurance Company Limited seeks a seasoned Customer Experience Strategist to spearhead digital transformation initiatives, driving customer-centricity and process excellence.Key Responsibilities:• Collaborate with function heads on key projects, delivering strategic support and CX perspectives.• Develop and execute plans to improve...


  • Gurgaon, Haryana, India The Ayurveda Experience Full time

    Company OverviewThe Ayurveda Experience is a leading online platform specializing in natural, herbal skincare, bodycare, haircare products, and wellness supplements. With operations spanning four continents and a presence in over 20 countries, we have gained a significant customer base of over 1.3 million across the US, UK, Canada, Australia, New Zealand,...


  • Gurgaon, Haryana, India Genpact Full time

    Job OverviewGenpact is a global professional services firm driven by innovation, agility, and a passion for creating lasting value for clients. We're seeking an experienced Senior Pricing Strategist to join our team in this dynamic role.About the RoleThe Senior Pricing Strategist will be responsible for developing and implementing pricing strategies that...


  • Gurgaon, Haryana, India OPPO Full time

    Job Title: Senior Media Partnership StrategistWe are seeking a skilled Senior Media Partnership Strategist to join our team at OPPO. This is a unique opportunity to leverage your expertise in media partnerships and drive business growth.


  • Gurgaon, Haryana, India Interactive Avenues Full time

    Job DescriptionWe are seeking a highly skilled Senior Brand Strategist to join our team at Interactive Avenues.The ideal candidate will have a strong background in marketing and brand management, with experience in developing and executing successful brand strategies.As a Senior Brand Strategist, you will be responsible for:Developing and implementing brand...


  • Gurgaon, Haryana, India dentsu Full time

    Job Title: Senior UX Research StrategistWe are seeking an experienced Senior UX Research Strategist to lead our UX Research discipline, driving the future of our products and helping us build the right thing, and build it right.


  • Gurgaon, Haryana, India Dentsu Creative Full time

    About Dentsu International IndiaDentsu international comprises of six leadership brands - Carat, dentsu X, iProspect, Isobar, dentsuMB and Merkle, each supported by its specialist divisions and scaled services. With best-in-class services and solutions in Media, Customer Experience Management (CXM), and Creative, dentsu international operates in over 145...


  • Gurgaon, Haryana, India Glood - Personalization & Experience For Shopify Full time

    About Glood.AIGlood - Personalization & Experience For Shopify is a dynamic and innovative company dedicated to transforming the eCommerce experience for Shopify store owners.We empower businesses with the tools they need to succeed, and we are seeking a talented Ecommerce Marketing Strategist to join our team. If you have a strong understanding of digital...


  • Gurgaon, Haryana, India Glood - Personalization & Experience For Shopify Full time

    We are seeking a skilled Marketing Strategist to join our team at Glood - Personalization & Experience For Shopify. This role is ideal for a results-driven professional with a passion for digital marketing and a track record of driving growth in the SaaS industry.About the RoleAs a Marketing Strategist, you will be responsible for developing and executing...


  • Gurgaon, Haryana, India IGT Solutions Full time

    At IGT Solutions, we are looking for a seasoned Senior Solution Strategist to join our team.The ideal candidate will have a strong background in defining and articulating technical solutions, including commercials, for large and complex sales opportunities.Key responsibilities include formulating and leading presales technical / functional solutioning...


  • Gurgaon, Haryana, India Indus Net Technologies Ltd Full time

    About Indus Net Technologies LtdWe are a leading provider of information technology services, seeking an experienced Senior Sales Strategist to join our team. This is a unique opportunity for a motivated and results-driven individual to drive revenue growth and contribute to the company's success.


  • Gurgaon, Haryana, India Industrybuying Full time

    Company Overview:Industrybuying is a leading e-commerce platform, dedicated to providing a seamless shopping experience for our customers. Our mission is to revolutionize the way people shop online, with a focus on innovation, quality, and customer satisfaction.About the Role:We are seeking an experienced Senior CRM and Retention Strategist to join our team....