Oracle Technical Support Specialist
10 hours ago
Job Title : Oracle Apps Technical Consultant
">Location : Bengaluru/Hyderabad
">We are seeking a highly skilled Technical Support Engineer with a strong background in Financials and SQL to join our team. The ideal candidate will have excellent communication skills, analytical thinking, and the ability to work well under pressure.
">The role involves delivering technical and functional support to global enterprise customers, creating valuable content, participating in automation activities, and engaging in global or regional project activities for improving customer service and solve methodologies and tools.
">Responsibilities :
">- ">
- Deliver customer service within service-level agreement for both quality and time">
- Create valuable and reusable fix content">
- Participate in Automation solve activities by providing feedback, submitting ideas, and creating scripts to depict and resolve software and data issues">
- Engage in global or regional project activities for improving customer service and solve methodologies and tools">
- Be part in testing cycles when preparing to release a new software version">
- Occasionally deliver internal and external training sessions for financial software features and solve methods">
- Be part of rotational support coverage for our customers on public holidays & weekends as per business needs">
- Ability to work an adjusted workweek to ensure we have coverage for our customers on weekends as per business needs. Example workweek could include potentially working from Tuesday through Sat or Wednesday through Sunday">
- Ability to participate in rotational support coverage for our customers on public holidays & weekends as per business needs">
- Ability to work shifts outside of standard business hours">
- ">">
Qualifications :
">- ">
- Knowledge of accounting principles and understanding of ERP product(s), particularly the Financials (General Ledger, Payables, Receivables) aspects are essential">
- Knowledge of SQL(any DB) is essential also for support engineers">
- Superb communication required skills (written and verbal) in English is required">
- Good knowledge of business flow for technical candidates">
- Candidate should have strong customer focus, analytical thinking, to constantly look for ideas and process or tools improvement and to be great teammate">
- Nice to have technical knowledge PL/SQL, Oracle Reports, XML Publisher, JAVA technology, Unix, APEX">
- Past experience in desk support for ERPs or Consultancy would be an advantage">
- Experience in Oracle E-Business Suite in particular Fina">
- ">">
Estimated Salary : ₹12,00,000 - ₹25,00,000 per annum
">About Us :
">We are a leading provider of Enterprise Resource Planning (ERP) solutions. Our team is passionate about delivering exceptional customer service and support.
">Contact Information :
">Please submit your resume and cover letter to apply for this position.
-
Technical Support Specialist
3 weeks ago
Bengaluru, Karnataka, India Oracle Full timeJob DescriptionAs a Technical Support Specialist at Oracle, you will be responsible for delivering post-sales support and solutions to our customer base. Your focus will be on resolving non-technical customer inquiries via phone and electronic means, as well as technical questions regarding Electronic Support Services.As a key point of contact for customers,...
-
Oracle Fusion HCM Technical Specialist
2 weeks ago
Bengaluru, Karnataka, India Oracle Full timeJob Title: Oracle Fusion HCM Technical SpecialistWe are seeking a highly skilled Oracle Fusion HCM Technical Specialist to join our team. As a key member of our technical team, you will be responsible for designing, developing, and implementing Oracle Fusion HCM solutions for our clients.Key Responsibilities:Design and develop Oracle Fusion HCM solutions for...
-
Senior Technical Support Specialist
2 weeks ago
Bengaluru, Karnataka, India Oracle Full timeJob Description for Senior Technical Support SpecialistWe are seeking a highly skilled Senior Technical Support Specialist to join our team at Oracle.Provide technical support and solutions to Oracle customers via phone and electronic means.Responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle...
-
Technical Support Specialist
2 weeks ago
Bengaluru, Karnataka, India Oracle Full timeJob Summary:Oracle is seeking a Technical Support Specialist to provide exceptional customer service and technical expertise in resolving customer issues related to Oracle products.Key Responsibilities:Resolve customer inquiries and technical issues via phone, email, and chat channels.Provide accurate and timely solutions to customer problems, escalating...
-
Technical Support Specialist
3 weeks ago
Bengaluru, Karnataka, India Oracle Full timeJob Summary: We are seeking a highly skilled Technical Support Specialist to provide exceptional customer service and technical support for Oracle products. Key Responsibilities: Provide multi-level support for a wide range of technical issues, including Windows, MAC, SCCM, Citrix, Active Directory accounts, Printer issues, Software & Hardware issues, and...
-
Cloud Support Specialist for Oracle ERP/SCM
6 days ago
Bengaluru, Karnataka, India Oracle Full timeAbout the RoleOracle is seeking a highly skilled Cloud Support Specialist to join our team. In this role, you will be responsible for providing exceptional customer support and solutions to our clients while serving as an advocate for their needs.Job DescriptionThe main role of this Cloud Support Specialist is to solve and resolve complex technical problems...
-
Oracle Fusion HCM Technical Specialist
2 weeks ago
Bengaluru, Karnataka, India Oracle Full timeHCM Technical Specialist RoleAs an HCM Technical Specialist in Oracle, you will be responsible for delivering post-sales support and solutions to our customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the...
-
Senior Technical Support Specialist
2 weeks ago
Bengaluru, Karnataka, India Oracle Full timeJob SummaryWe are seeking a highly skilled Senior Technical Support Specialist to join our team at Oracle. As a key member of our technical support group, you will be responsible for providing exceptional support to our customers, OEMs, and resellers for Oracle products.Responsibilities• Deliver customer service within service-level agreements for both...
-
Technical Solutions Specialist
2 weeks ago
Bengaluru, Karnataka, India Oracle Full timeJob Overview:Oracle is seeking a highly skilled Technical Solutions Specialist to join our team. As a Technical Solutions Specialist, you will be responsible for providing technical support and solutions to our customers. Your primary focus will be on troubleshooting and resolving complex technical issues related to Oracle Fusion SCM products.Key...
-
Database Technical Specialist
3 weeks ago
Bengaluru, Karnataka, India Oracle Full timeJob Title: Database Technical SpecialistAbout the Role:We are seeking a highly skilled Database Technical Specialist to join our Exadata support team at Oracle. As a key member of our team, you will be responsible for troubleshooting complex technical issues related to Oracle Exadata and providing top-notch support to our customers.Responsibilities:*...
-
Accounting Support Specialist for Oracle
4 days ago
Bengaluru, Karnataka, India Oracle Full timeJob Title: Accounting Support SpecialistAbout the Role:We are seeking a highly organized and detail-oriented Accounting Support Specialist to join our team at Oracle. In this role, you will provide administrative support for our accounting function, including general ledger, accounts payable, accounts receivable, fixed assets, and inter-company...
-
Technical Support Specialist
2 weeks ago
Bengaluru, Karnataka, India Oracle Full timeAs a member of the Oracle Support organization, you will play a critical role in delivering exceptional post-sales support and solutions to our extensive customer base. Your focus will be on resolving technical customer inquiries via phone and electronic means, showcasing your problem-solving skills and technical expertise. This position requires a strong...
-
Oracle E-Business Suite Technical Specialist
4 weeks ago
Bengaluru, Karnataka, India Oracle Full timeJob Title : Oracle E-Business Suite Technical SpecialistJob Location : Bengaluru/HyderabadExp : 2-6 years We are seeking a skilled Oracle E-Business Suite Technical Specialist to join our team. The ideal candidate will have a strong background in Financials and SQL, with experience in delivering technical and functional support to global enterprise...
-
Technical Support Specialist
3 weeks ago
Bengaluru, Karnataka, India Oracle Full timeOracle Cerner is seeking a skilled Technical Support Specialist to join its team. As a key member of our support team, you will be responsible for providing exceptional customer service to internal and external clients. Your primary focus will be on resolving technical issues received via phone, ticket, or other electronic means.Key...
-
Bengaluru, Karnataka, India Oracle Full timeAbout OracleOracle is a leading provider of cloud infrastructure and services, dedicated to delivering exceptional customer experiences.About the RoleWe are seeking a highly skilled Cloud Infrastructure Technical Support Specialist to join our team in Bangalore, Hyderabad, or Noida. This role involves providing top-notch technical assistance and support to...
-
Senior Oracle Consultant
2 weeks ago
Bengaluru, Karnataka, India Oracle Full timeJob SummaryWe are looking for a highly skilled Oracle Applications Implementation Specialist to join our team. As a key member of our consulting practice, you will be responsible for designing, implementing, and supporting Oracle E-Business Suite solutions for our clients.Key ResponsibilitiesDesign and implement Oracle E-Business Suite solutions that meet...
-
Cloud Infrastructure Support Specialist
2 weeks ago
Bengaluru, Karnataka, India Oracle Full timeJob Title: Cloud Infrastructure Support SpecialistDescription: Oracle is seeking a Cloud Infrastructure Support Specialist to join our team in Bangalore, Hyderabad, or Noida-India. As a Cloud Infrastructure Support Specialist, you will be responsible for providing exceptional customer service and technical assistance to internal and external customers.Key...
-
Bengaluru, Karnataka, India Oracle Full timeAbout the RoleWe are seeking a highly skilled Oracle E-Business Suite Technical Support Specialist to join our team. In this role, you will be responsible for delivering exceptional customer service and technical support for our global enterprise customers.Key Responsibilities:Deliver customer service within agreed-upon service-level agreements for both...
-
Oracle Retail Support Specialist
2 weeks ago
Bengaluru, Karnataka, India Oracle Full timeRole OverviewAs a Software Engineer in Oracle's Retail Support team, you will be responsible for providing technical assistance to customers worldwide. This role offers an exciting opportunity to work with the latest Oracle Retail solutions and contribute to customer success.Key Responsibilities• Provide support on Oracle Retail solutions and manage...
-
Technical Support Specialist
2 weeks ago
Bengaluru, Karnataka, India Oracle Full timeJob SummaryOracle is seeking a skilled Functional Support Analyst to join our team. As a Functional Support Analyst, you will be responsible for providing technical support and expertise to our customers. You will work closely with customers to troubleshoot and resolve complex technical issues, develop and deliver training sessions, and share knowledge with...