Technical Support Specialist
3 weeks ago
As a Technical Support Specialist at Oracle, you will be responsible for delivering post-sales support and solutions to our customer base. Your focus will be on resolving non-technical customer inquiries via phone and electronic means, as well as technical questions regarding Electronic Support Services.
As a key point of contact for customers, you will be responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
Key Responsibilities:- Provide excellence in customer service support, track-incidence, diagnosis, replication, solve, and resolution of complicated and critical cases.
- Fix and resolve highly complex techno-functional problems.
- Provide Customer Service on a technical and functional level and drive complete and total resolution of each service incident.
- Work directly with Customers, Advising on complex use of Oracle products, Resolving highly sophisticated and mission-critical issues.
- 6 to 9 years of experience in Implementation, support, or upgrade of SaaS HCM suite of products.
- Experience in Release / Oracle Core HR, Absence, Benefits, and Payroll.
- Ability to relate the product functionality to business processes.
- Strong problem-solving/analytical skills, Strong customer support and relation skills.
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Technical Support Specialist
3 weeks ago
Bengaluru, Karnataka, India NetApp Full timeJob Title: Technical Support SpecialistNetApp is seeking a highly skilled Technical Support Specialist to provide in-depth technical expertise and support for our IT systems.Key Responsibilities:Respond to technical support tickets and provide timely resolutions.Utilize remote access to link with clients' computers and diagnose technical issues.Install new...
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
4 weeks ago
Bengaluru, Karnataka, India New Relic, Inc. Full timeJob Title: Technical Support SpecialistAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team at New Relic, Inc. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Collaborate with cross-functional teams to...
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
1 month ago
Bengaluru, Karnataka, India Anva advanced Techserve Pvt Ltd Full timeTechnical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team at Anva advanced Techserve Pvt Ltd. As a Technical Support Specialist, you will be the first point of contact for customers seeking technical assistance over the phone or email. Your primary responsibility will be to provide timely and effective technical...
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Technical Support Specialist
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Technical Support Specialist
4 weeks ago
Bengaluru, Karnataka, India Microsoft Full timeAbout the RoleMicrosoft is seeking a highly skilled Technical Support Specialist to join our Customer Experience & Success (CE&S) organization. As a Technical Support Specialist, you will be responsible for providing technical expertise and support to our customers and partners, ensuring a seamless support experience.Key ResponsibilitiesProvide technical...
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Technical Support Specialist
1 month ago
Bengaluru, Karnataka, India Karix Full timeJob Role: Technical Support SpecialistLocation: BangaloreAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team in Bangalore. As a Technical Support Specialist, you will be responsible for providing technical support to clients and customers, ensuring that their technical issues are resolved in a timely and efficient...
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Technical Support Specialist
1 month ago
Bengaluru, Karnataka, India Pluck Your Day Full timeWe are seeking a skilled Technical Support Specialist to join our team at Pluck Your Day. As a Technical Support Specialist, you will be responsible for providing timely and effective technical support to our employees, resolving technical issues, and ensuring a high level of customer satisfaction.Key Responsibilities:Provide technical support to employees...
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Technical Support Specialist
3 weeks ago
Bengaluru, Karnataka, India Sound of the Sun Full timeJob Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Sound of the Sun. As a Technical Support Specialist, you will be responsible for providing technical support to our users, maintaining IT infrastructure, and assisting in IT projects to improve the efficiency and effectiveness...
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Technical Support Specialist
3 weeks ago
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