Oracle Retail Support Specialist

6 days ago


Bengaluru, Karnataka, India Oracle Full time

Role Overview


As a Software Engineer in Oracle's Retail Support team, you will be responsible for providing technical assistance to customers worldwide. This role offers an exciting opportunity to work with the latest Oracle Retail solutions and contribute to customer success.


Key Responsibilities


• Provide support on Oracle Retail solutions and manage Service Requests from customers.
• Resolve complex technical issues and maintain product expertise in assigned areas.
• Collaborate with cross-functional teams to enhance customer experience and improve product quality.


Requirements


• Proven experience in application software environments, preferably with Oracle Retail Applications.
• Strong knowledge of relational DB models, SQL, and PL/SQL.
• 5-10 years of experience in functional modules, with expertise in at least two areas.


Desirable Skills


• Experience in Retail or Manufacturing disciplines, such as Merchandise/Materials Planning or Financial Planning.
• Working experience on Cloud Services and supporting customer issues on Cloud platforms.


What We Offer


Oracle offers a dynamic work environment, opportunities for professional growth, and a chance to work with a global team. If you're passionate about technology and customer success, we encourage you to apply for this exciting role.



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