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B2C Sales Lead
1 month ago
About the Role:
We are seeking a highly motivated and experienced B2C Sales Lead to join our Digital Learning Business Unit. As a key member of our sales team, you will be responsible for driving new customer acquisition, customer relationship management, operations, and reporting.
Main Responsibilities:
* Drive new customer acquisition through various marketing channels
* Consistently achieve revenue targets in line with team/organizational objectives
* Proactively identify cross-selling/up-selling opportunities with existing customers
* Identify references through the existing customer base to increase the sales pipeline
* Timely action on assigned leads, progressing them through stages towards conversion
* Contribute towards improving enrollment conversion ratio by improving sales processes
* Maintain data hygiene and accuracy for leads assigned on the assigned CRM
Cross-Functional Collaboration:
* Collect feedback from prospects on product viz. competition analysis, user experience, desired outcomes etc. and share with content, marketing, and platform teams
* Work with assigned cross-functional team to setup and/or improve sales processes, customer acquisition activities
Requirements:
* At least 4-5 years of experience in B2C Sales, Edtech experience will be a plus
* MBA degree
* A proven track record of meeting and exceeding sales targets, desire to take on ambitious targets and own the outcomes
* Excellent verbal, listening, and written business communication skills
* Premium product/service mindset (not 'sales by discounting' mindset)
* Strong analytical skills especially with respect to sales performance metrics and reporting
* Personality/gravitas/confidence to interact with business leaders and senior professionals as a peer and trusted advisor, rather than as a 'requirement taker.'
* Problem solver with good stakeholder management skill
* Looking after entire sales cycle. Updating and maintaining reports, coordinating with other teams to ensure seamless experience of prospects
About the Salary:
The estimated salary for this role is ₹1,200,000 - ₹1,500,000 per annum, depending on qualifications and experience. This is a competitive offer that reflects the company's commitment to attracting and retaining top talent.
