Senior International Seller Growth Manager
4 weeks ago
Job Overview
We are seeking a seasoned and inspirational program/project manager to manage process excellence and account manager excellence work streams in a central function at ADCI HYD 13 SEZ. The ideal candidate will have a strong background in sales or account management, with experience analyzing data and best practices to assess performance drivers.
Key Responsibilities
- Establish partnerships with internal sales teams, conducting deep dives and surveys on AM team's working and identify areas of friction and automation opportunity.
- Iterate and innovate mechanisms; standardize and optimize for scale and deploy the mechanisms across marketplaces.
- Define strategy and requirements for account management team's process improvement, development & training, and drive change management.
- Drive adoption of internal tools across teams and facilitate new content creation by working with local SMEs.
- Partner with L&D teams/external agencies to rollout trainings & certification to improve AM skill-set (negotiations/objection handling/ Persuasion skills).
- Develop mechanisms to monitor performance, uses data to provide insights to business leaders, and is able to effectively represent the function in various forums (WBRs/MBRs/QBRs etc.).
- Takes data driven decisions to prioritize strategic initiatives, focus areas etc.
- Develop weekly metrics to track critical inputs and outputs and report out in weekly business reviews and regular flash reports to senior management
Requirements
- 3+ years of sales or account management experience
- Experience analyzing data and best practices to assess performance drivers
- Experience of project/program management
Preferred Qualifications
- Experience analyzing key open issues and resolution metrics for each of the managed accounts
- Experience of building L&D and skill evaluation resources
About Us
At ADCI HYD 13 SEZ, we are committed to making our sellers successful on Amazon. Our mission is to design & improve programs/initiatives that drive business growth and improve Sales team efficiency. We are looking for a talented individual who can thrive in an ambiguous environment, think big to build/contribute to multi-year business strategies, and develop processes and mechanisms that are scalable.
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