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We are looking for a highly skilled Technical Operations Support Specialist to join our team at Jio. This role will involve handling user issues escalated by the L2 team, leading change discussions, CR preparation, execution, and testing across environments.
The successful candidate will have 8-13 years of experience in development or operations & deployment in IT/telecom industry, with a strong understanding of Linux, Windows, SQL, Oracle, Postgres, Apache, Tomcat, HTTP, and queue management (ActiveMQ/Kafka).
Key responsibilities include capacity management of applications, regular review of DB queries for optimization, coordination with other teams, escalation of issues internally and externally, and automation of regular manual tasks.
The ideal candidate will have a B.E or B.Tech degree in Electronic & Telecomm or Comp. Sc from a recognized university, or MCA and BCA, with above 60% marks in 10th, 10+2, and above 65% in UG and/or PG.
We offer a competitive salary package of ₹1,500,000 - ₹2,200,000 per annum, depending on experience, along with benefits such as medical insurance, retirement planning, and career growth opportunities.
This is a challenging and rewarding role that requires strong technical skills, excellent communication, and problem-solving abilities. If you are a motivated and experienced professional looking for a new challenge, please apply.
