Technical Support Specialist

2 days ago


Mumbai, Maharashtra, India Insight Business Machines Pvt. Full time
Job Overview

At Insight Business Machines Pvt., we are seeking a highly skilled Technical Support Specialist to join our team. This role is responsible for providing top-notch technical support to our clients, ensuring their computer systems and hardware operate smoothly.

Key Responsibilities:
  • Handle daily technical support activities, including desktop support, data network management, and server maintenance.
  • Setup and test desktop computers, peripherals, and network connections to ensure proper functioning.
  • Install and test desktop software applications and internet browsers to meet client requirements.
  • Train end users on the usage of computer hardware and software.
  • Develop and manage effective working relationships with contractors, colleagues, and clients.
  • Adhere to corporate policies and directives to maintain high-quality service standards.
Requirements:
  • A minimum of 24/7 service availability to cater to client needs.
  • Basic hardware troubleshooting skills to resolve common issues.
  • Desktop troubleshooting expertise, with a focus on handling user knowledge on server operations.
Benefits:
  • Competitive salary range: $60,000 - $80,000 per annum.
  • Opportunities for career growth and professional development.
  • A dynamic work environment that fosters teamwork and collaboration.
About Us

Insight Business Machines Pvt. is a leading provider of IT solutions and services. We are committed to delivering exceptional customer experiences through our team of expert professionals. If you are passionate about technology and dedicated to excellence, we encourage you to apply for this exciting opportunity.



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