Technical Desktop Support Specialist

10 hours ago


Mumbai, Maharashtra, India Hi Tech Informatics Pvt Ltd Full time
About the Role

We are seeking a skilled Technical Desktop Support Specialist to join our team at Hi Tech Informatics Pvt Ltd. In this role, you will be responsible for providing top-notch technical support for desktop systems and applications.

Job Description

The ideal candidate will have 3 years of experience in desktop support and possess excellent problem-solving skills. You will work closely with our team to resolve technical issues, configure and troubleshoot hardware and software, and provide remote support as needed.

Some of the key responsibilities include:

  • Installation, configuration, and troubleshooting of desktop systems and applications.
  • Providing remote support for Microsoft Office, Outlook, and Adobe products.
  • Assisting with SLA, incident management, and ticketing tool implementation.
  • Supporting network devices such as switches, routers, and cabling technologies.
Requirements

To be successful in this role, you must have:

  • At least 3 years of experience in desktop support.
  • Working knowledge of Windows, application software, and antivirus solutions.
  • Understanding of backup, support, and recovery processes.
Benefits

This is a fantastic opportunity to join a dynamic team and grow your career. As a Technical Desktop Support Specialist, you can expect:

  • A competitive salary (estimated ₹800,000 - ₹1,200,000 per annum)
  • Opportunities for professional growth and development


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