Technical Support Specialist

4 weeks ago


Navi Mumbai, Maharashtra, India Equinox Full time

About Us: Equinox is a dynamic and fast-paced company that values its customers. We are currently seeking an experienced Technical Support Specialist to join our team.


Salary: $40,000 - $60,000 per annum, based on experience.

Job Description:

Key Responsibilities:
  • Respond promptly and accurately to customer inquiries, providing solutions to their technical issues.
  • Maintain open communication with customers throughout the issue resolution process.
  • Collaborate effectively with other departments to provide first-contact resolution for customers.
  • Evaluate issues and escalate them to the next level of support when necessary.
  • Adhere strictly to established processes and timelines to meet Service Level Agreements (SLAs).
  • Ensure all customer responses are prompt, courteous, and accurate.
  • Solve complex queries, manage difficult customers, and handle grievances efficiently.
  • Utilize analytical and troubleshooting skills to achieve individual goals and objectives.

Required Skills and Qualifications:

  • 1-12 years of experience in a technical support role.
  • Minimum qualification: HSC/Graduate degree.

Benefits: As a Technical Support Specialist at Equinox, you will have access to ongoing training and development opportunities, enabling you to enhance your skills and advance your career. Our comprehensive benefits package includes competitive salary, paid leave, and more.



  • Navi Mumbai, Maharashtra, India Equinox Agents Full time

    At Equinox Agents, we are seeking a skilled Technical Support Specialist to join our team. This role is ideal for individuals who enjoy problem-solving and providing exceptional customer service.Salary: $55,000 - $65,000 per annum, depending on experienceJob Description:We are looking for a technical support specialist to provide high-quality assistance to...


  • Navi Mumbai, Maharashtra, India IDFC FIRST Bank Full time

    About IDFC FIRST Bank">At IDFC FIRST Bank, we are dedicated to providing our customers with innovative and reliable banking solutions. We are seeking a skilled Technical Support Specialist to join our team.">Job Summary">The Technical Support Specialist will be responsible for providing technical assistance to our software applications. This includes...


  • Navi Mumbai, Maharashtra, India Jio Full time

    **About Jio**Jio is a leading telecommunications company, and we are seeking an experienced Technical Operations Support Specialist to join our team.**Compensation:** We offer a competitive salary of $120,000 - $180,000 per annum, depending on qualifications and experience.Job Description:We are looking for a skilled Technical Operations Support Specialist...


  • Navi Mumbai, Maharashtra, India ProPMO Services Private Limited Full time

    Job OverviewWe are seeking a skilled Technical Support Specialist to join our team at ProPMO Services Private Limited. As a key member of our implementation team, you will be responsible for providing top-notch technical support to clients, ensuring seamless product implementation and ongoing usage.


  • Navi Mumbai, Maharashtra, India DP World Australia Full time

    Job OverviewWe are seeking a highly skilled Senior Technical Support Specialist to join our team at DP World Australia. This role will be responsible for providing technical support and troubleshooting to global vendors on registration processes, profile management, requalification procedures, and portal navigation.About the RoleThis is an excellent...


  • Navi Mumbai, Maharashtra, India Lifelancer Full time

    Overview of the RoleWe are seeking a highly skilled Technical Clinical Application Support Specialist to join our team at Medpace. This role will be responsible for providing timely and accurate support for ClinTrak applications and other supported systems, ensuring seamless user experiences.The ideal candidate will possess strong organizational skills,...


  • Mumbai, Maharashtra, India Connectwise Full time

    Job Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team at ConnectWise. As a key member of our support team, you will be responsible for providing top-notch technical support to our customers.This role requires strong problem-solving skills, excellent communication skills, and the ability to work...


  • Mumbai, Maharashtra, India Outworks Solutions Private Ltd. Full time

    Role OverviewWe are seeking a skilled Technical Support Specialist to join our team at Outworks Solutions Private Ltd. This role offers an exciting opportunity for freshers with less than one year of experience in a similar position to develop their technical skills and provide top-notch support to end-users.Job ResponsibilitiesProvide Excellent Customer...


  • Navi Mumbai, Maharashtra, India Bechtel Full time

    We are seeking a highly skilled Technical Project Support Specialist to join our team at Bechtel. As a key member of our IT department, you will play a crucial role in providing technical support for small to medium-scale projects and leading a small team of professionals.The ideal candidate will have a strong background in IT infrastructure, network...


  • Mumbai, Maharashtra, India Axiom Technologies Full time

    Job OverviewAxiom Technologies is a leading provider of managed IT solutions to medium to large-scale enterprises globally. Our team is seeking a skilled IT Technical Support Specialist to join our ranks and contribute to the delivery of exceptional technical support services.About the RoleThis is an exciting opportunity for a motivated and experienced...


  • Navi Mumbai, Maharashtra, India Lloyd's Register Full time

    Job SummaryWe are seeking a skilled and experienced Global Technical Support Specialist to join our team at Lloyd's Register. As a key member of our Pre-Contract Administration team, you will play a vital role in supporting the achievement of business objectives and delivering exceptional client experiences.About UsLloyd's Register is a leading international...


  • Mumbai, Maharashtra, India ProPMO Services Private Limited Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at ProPMO Services Private Limited. The ideal candidate will have excellent communication skills, both written and verbal, and experience in application support.The successful candidate will be responsible for:- Providing quick resolution to...

  • IT Support Specialist

    4 weeks ago


    Navi Mumbai, Maharashtra, India Meraqui Full time

    Job Title: IT Support SpecialistAbout the Role:Meraqui is seeking an experienced IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our users.Key Responsibilities:Provide Level 1 and Level 2 technical support for desktops, laptops, printers, scanners, digital signature devices, and...


  • Mumbai, Maharashtra, India Prama Hikvision India Pvt. Ltd. Full time

    Job Title: Senior Technical Support Specialist">About Us:">Prama Hikvision India Pvt. Ltd. is a leading technology company that provides innovative solutions for various industries.">Salary: ₹8,00,000 - ₹12,00,000 per annum">Job Description:">We are seeking an experienced Senior Technical Support Specialist to join our team. As a Senior Technical Support...


  • Mumbai, Maharashtra, India Insight Business Machines Pvt. Full time

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Insight Business Machines Pvt. as a Troubleshooting Expert.The successful candidate will be responsible for providing exceptional technical support to our customers, ensuring that their issues are resolved efficiently and effectively.Salary: ₹ 8,50,000 - ₹...


  • Navi Mumbai, Maharashtra, India Jio Full time

    At Jio, we are seeking a skilled Technical Support Specialist to join our team in delivering exceptional service to our customers. This role involves providing frontline support for various applications across different environments, including Contact Centers, Telecom, and Enterprise IT. The successful candidate will be responsible for resolving technical...


  • Mumbai, Maharashtra, India ICCS Full time

    ICCS is looking for a highly skilled Desktop Support specialist to join our team in Mumbai. The ideal candidate will have 1-3 years of experience in Desktop Support and will be responsible for resolving system malfunctions, providing technical information, and ensuring seamless operation of IT systems.The successful candidate will have excellent...


  • Mumbai, Maharashtra, India Newfold Digital Full time

    Company Overview:Newfold Digital is a leading provider of digital solutions, committed to delivering exceptional customer experiences.Salary:$65,000 - $80,000 per year, depending on experience and qualifications.Job Description:We are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be...


  • Mumbai, Maharashtra, India Seclore Full time

    Job OverviewWe are seeking a highly skilled Senior Technical Support Specialist to join our team at Seclore. This role is ideal for individuals who thrive in a fast-paced, dynamic environment and are passionate about delivering exceptional technical support.


  • Mumbai, Maharashtra, India Hi Tech Informatics Pvt Ltd Full time

    About the RoleWe are seeking a skilled Technical Desktop Support Specialist to join our team at Hi Tech Informatics Pvt Ltd. In this role, you will be responsible for providing top-notch technical support for desktop systems and applications.Job DescriptionThe ideal candidate will have 3 years of experience in desktop support and possess excellent...