Technical Support Specialist

22 hours ago


Mumbai, Maharashtra, India ProPMO Services Private Limited Full time
Job Title: Technical Support Specialist

We are seeking a highly skilled Technical Support Specialist to join our team at ProPMO Services Private Limited. The ideal candidate will have excellent communication skills, both written and verbal, and experience in application support.

The successful candidate will be responsible for:

- Providing quick resolution to customer issues via direct communication, mail, chat, phone, or other channels.

- Working effectively in a multi-team environment to deliver exceptional results.

- Monitoring and supporting P2P applications to ensure seamless operations.

- Notifying the team of any application/network issues and working collaboratively to resolve them.

- Categorizing issues/tickets efficiently and escalating to the right team members as needed.

- Preparing daily, weekly, and monthly reports highlighting key issues and trends to management.

- Possessing good English and Hindi communication skills, along with strong interpersonal skills.

- Articulating complex technical concepts clearly and concisely in writing.

- Having a basic understanding of MySQL/SQL databases, cloud platforms, and programming languages like .Net, Java, or similar technologies is desirable.

Requirements:

- Graduate degree in Computer Science, Information Technology, BCA, or related fields from a recognized university.

- 1-2 years of experience in a support or developer role, preferably in the IT industry.

- Strong knowledge of operating systems (Windows, Linux, Cloud), databases (MySQL/SQL), and programming languages (.Net, Java).

- Location: Customer site in Mumbai.

Estimated Salary: ₹800,000 - ₹1,200,000 per annum.

  • Mumbai, Maharashtra, India Connectwise Full time

    Job Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team at ConnectWise. As a key member of our support team, you will be responsible for providing top-notch technical support to our customers.This role requires strong problem-solving skills, excellent communication skills, and the ability to work...


  • Mumbai, Maharashtra, India Outworks Solutions Private Ltd. Full time

    Role OverviewWe are seeking a skilled Technical Support Specialist to join our team at Outworks Solutions Private Ltd. This role offers an exciting opportunity for freshers with less than one year of experience in a similar position to develop their technical skills and provide top-notch support to end-users.Job ResponsibilitiesProvide Excellent Customer...


  • Mumbai, Maharashtra, India Axiom Technologies Full time

    Job OverviewAxiom Technologies is a leading provider of managed IT solutions to medium to large-scale enterprises globally. Our team is seeking a skilled IT Technical Support Specialist to join our ranks and contribute to the delivery of exceptional technical support services.About the RoleThis is an exciting opportunity for a motivated and experienced...


  • Navi Mumbai, Maharashtra, India Equinox Full time

    About Us: Equinox is a dynamic and fast-paced company that values its customers. We are currently seeking an experienced Technical Support Specialist to join our team.Salary: $40,000 - $60,000 per annum, based on experience.Job Description:Key Responsibilities:Respond promptly and accurately to customer inquiries, providing solutions to their technical...


  • Mumbai, Maharashtra, India Prama Hikvision India Pvt. Ltd. Full time

    Job Title: Senior Technical Support Specialist">About Us:">Prama Hikvision India Pvt. Ltd. is a leading technology company that provides innovative solutions for various industries.">Salary: ₹8,00,000 - ₹12,00,000 per annum">Job Description:">We are seeking an experienced Senior Technical Support Specialist to join our team. As a Senior Technical Support...


  • Navi Mumbai, Maharashtra, India Equinox Agents Full time

    At Equinox Agents, we are seeking a skilled Technical Support Specialist to join our team. This role is ideal for individuals who enjoy problem-solving and providing exceptional customer service.Salary: $55,000 - $65,000 per annum, depending on experienceJob Description:We are looking for a technical support specialist to provide high-quality assistance to...


  • Mumbai, Maharashtra, India Insight Business Machines Pvt. Full time

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Insight Business Machines Pvt. as a Troubleshooting Expert.The successful candidate will be responsible for providing exceptional technical support to our customers, ensuring that their issues are resolved efficiently and effectively.Salary: ₹ 8,50,000 - ₹...


  • Mumbai, Maharashtra, India Newfold Digital Full time

    Company Overview:Newfold Digital is a leading provider of digital solutions, committed to delivering exceptional customer experiences.Salary:$65,000 - $80,000 per year, depending on experience and qualifications.Job Description:We are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be...


  • Mumbai, Maharashtra, India ICCS Full time

    ICCS is looking for a highly skilled Desktop Support specialist to join our team in Mumbai. The ideal candidate will have 1-3 years of experience in Desktop Support and will be responsible for resolving system malfunctions, providing technical information, and ensuring seamless operation of IT systems.The successful candidate will have excellent...


  • Mumbai, Maharashtra, India Seclore Full time

    Job OverviewWe are seeking a highly skilled Senior Technical Support Specialist to join our team at Seclore. This role is ideal for individuals who thrive in a fast-paced, dynamic environment and are passionate about delivering exceptional technical support.


  • Mumbai, Maharashtra, India Hi Tech Informatics Pvt Ltd Full time

    About the RoleWe are seeking a skilled Technical Desktop Support Specialist to join our team at Hi Tech Informatics Pvt Ltd. In this role, you will be responsible for providing top-notch technical support for desktop systems and applications.Job DescriptionThe ideal candidate will have 3 years of experience in desktop support and possess excellent...


  • Mumbai, Maharashtra, India Alkem Labs Full time

    Company Overview: At Alkem Labs, we are committed to delivering exceptional customer-driven support. Our team of experts is dedicated to providing high-quality technical assistance and solutions to our customers. Job Description: As an Advanced Technical Support Specialist, you will be responsible for providing expert technical support to our customers...


  • Mumbai, Maharashtra, India Jio Full time

    Job OverviewWe are seeking an experienced Technical Support Specialist to join our team at Jio, a leading telecommunications company. As a Technical Support Specialist, you will be responsible for providing Level 2 support for Genesys Outbound/Inbound and/or eServices email & chat platform.


  • Mumbai, Maharashtra, India Outworks Solutions Private Ltd. Full time

    Job DescriptionWe are seeking a highly motivated and skilled Technical Support Specialist to join our team at Outworks Solutions Private Ltd.This role is perfect for individuals with min 6 months of experience who are looking to start their career in the IT industry. As a Technical Support Specialist, you will be responsible for providing technical support...


  • Mumbai, Maharashtra, India Tata Consultancy Services Full time

    Dear Candidate, we are a global leader in the technology arena at Tata Consultancy Services.TCS has been a pioneer in fostering young techies. We're looking for skilled individuals to fill our Service Desk Agent role.Location: Gandhi Nagar/Malad-MumbaiEstimated Salary: ₹5,00,000 - ₹8,00,000 per annumThe ideal candidate will have 2-4 years of experience...


  • Mumbai, Maharashtra, India Outworks Solutions Private Ltd. Full time

    Outworks Solutions Private Ltd. is a leading IT staffing, software consulting, and IT infrastructure managed services company.With over 17 years of experience, we have established ourselves as industry leaders in delivering top-notch technology solutions to our clientsJob OverviewAs a Technical Support Specialist at Outworks Solutions Private Ltd., you will...


  • Mumbai, Maharashtra, India TalentEdge Recruitment Consultants Full time

    At TalentEdge Recruitment Consultants, we are seeking a highly skilled Technical Support Specialist to join our team. This is an exciting opportunity for individuals with a strong background in technical support and maintenance of electronic equipment.About the Role:Min. 5 to 7 years of experience in testing, installation, calibration & rectification of...


  • Mumbai, Maharashtra, India Interactive Brokers Full time

    We are seeking a skilled Technical Support Specialist to join our IT Operations team at Interactive Brokers.


  • Mumbai, Maharashtra, India ProPMO Services Private Limited Full time

    We are seeking a highly skilled Technical Support Specialist to join our team at ProPMO Services Private Limited. In this role, you will be responsible for providing top-notch customer support via direct communication, mail, chat, or phone.As a key member of our team, you will work effectively in a multi-team environment, monitoring and supporting P2P...


  • Mumbai, Maharashtra, India Oracle Full time

    Job Description:">We are seeking a highly skilled Technical Support Specialist to join our team at Oracle. As a member of our project team, you will be responsible for analyzing situations and providing quality work products to deliver functional and technical solutions on applications and technology installations.">About Us:">Oracle is a global leader in...