IT Support Specialist with Advanced Technical Skills
3 days ago
Mizuho Global Services Pvt Ltd, a subsidiary of Mizuho Bank, is seeking an experienced IT support specialist to join its team in Ghansoli, Navi Mumbai.
The ideal candidate will have a strong background in computer science or IT, with a minimum of 8 years of experience in application support and expertise in SQL, IIS, SWIFT, and other related technologies.
The role involves providing top-notch technical assistance to customers, troubleshooting complex issues, and collaborating with cross-functional teams to ensure seamless operations.
To succeed in this position, you must be highly motivated, possess excellent problem-solving skills, and demonstrate a customer-centric approach to work.
Key responsibilities include:
- Rotational shift work (24*7) and adherence to ISO 9001:2008, ISO 27001 policies and procedures
- Providing timely resolutions to customer complaints and concerns
- Troubleshooting security issues across various technologies
- Excellent communication and organizational skills, with the ability to multitask and prioritize tasks effectively
- Flexibility to adapt to changing priorities and work schedules
As a valued member of our team, you will enjoy numerous benefits, including:
- Competitive salary range estimated at ₹800,000 - ₹1,200,000 per annum, commensurate with experience
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Chance to work on cutting-edge projects and technologies
We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional technical support and take pride in your work, we encourage you to apply for this exciting opportunity.
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