Customer Services Officer

About the role As a Customer Services Officer based in Ahmedabad India, you will be responsible for all service delivery aspects of the Contact Centre. Manage service quality and service levels and revenue generation through teams in accordance with defined targets. Implement policies and processes designed to continuously improve operational performance....

Explain the Company’s products, current promotions, and processes to clients - Provide post-sale support - Build rapport with customers through friendly, engaging communication - Respond swiftly and courteously to customer complaints or inquiries - Address inbound inquiries - Collaborate with assigned loans officer and ensure alignment - Manage and resolve...

Urgent opening for Customer Service Representative Designation: Customer Service Location: Ahmedabad Package: 3.60 Lac Job Responsibility - Supervising a team of customer support professionals. - Monitoring the entire customer service process. - Resolving customer issues brought to your attention. - Creating procedures and policies for effective customer...

**Key Responsibilities**: - **Outbound Calls**: - Make outbound calls to prospective and existing customers to promote products, services, or special offers. - Conduct follow-up calls as needed to nurture leads and close sales. - **Lead Generation**: - Identify potential customers and qualify leads based on predefined criteria. - Update and maintain...

Position: Customer Service Representative Work Position: Full-time, Work from Office Work Timings: 9:00 am - 6:30 pm Work Schedule: 6 days a week (Monday - Saturday) Location: Gota, Ahmedabad **Job Description**: As a Customer Service Representative, you will be responsible for providing exceptional customer service by answering inbound financial calls...

Position Name - Customer Service Executive Location - Maninagar, Ahmedabad Company Info - Insurance Inbound Helpline or Call Center help desk Total Openings - 5 Male/Female Qualification - Min Gradauets with Computer MS Office Salary - up to 28000 - Depends on Exp or Interview Experience - Freshers or Exp as Customer Support Executive, Inbound Customer...

Position Name - Customer Service Executive Location - Bapunagar, Ahmedabad Company Info - Insurance Inbound Helpline or Call Center help desk Total Openings - 5 Male/Female Qualification - Min Gradauets with Computer MS Office Salary - up to 28000 - Depends on Exp or Interview Experience - Freshers or Exp as Customer Support Executive, Inbound Customer...

Customer Service Officer 1. Handling Post Sales service 2. Dispatch to Delivery Assistance 3. Software training 4. Complain register and Service Delivery **Salary**: ₹10,461.67 - ₹15,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Supplemental pay types: - Performance bonus **Education**: - Higher...

**Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift **Education**: - Bachelor's (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (required) **Language**: - English (preferred) Work Location: In person

**Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift **Education**: - Bachelor's (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (required) **Language**: - English (required) Work Location: In person

All customer service executives function with a prime responsibility to build a positive company image and offer dedicated customer satisfaction. Here are the typical duties of a customer service employee: - conducting customer satisfaction surveys to understand what areas of the company's services need improvements - catering to customer phone calls and...

**Responsibilities**: 1. should have good technical knowledge of industrial machineries & spare parts 2. Customer services back-office work 2. Maintaining customer complaint log and allocation to the field engineer 3. Close looping of the customer complaint 4. Understanding customer issue and resolve the same. 4. Managing customer communication...

**Job Title: Customer Service Representative**. **Responsibilities**: - Handle and resolve customer complaints in a courteous and professional manner. - Provide accurate information about products and services to customers. - Identify and escalate priority issues to the appropriate department or supervisor. - Keep records of customer interactions,...

Job Title: - Customer Service Representative Responsibilities: - Schedule and coordinate appointments for patients with healthcare providers. specialists and diagnostic services. - Communicate with patients to confirm appointments, provide necessary information, and address any inquiries or concerns. - Coordinate and manage provider schedules to optimize...

**Role: Customer Service Associate** **Industry: Hospitality** **Job type: Work from office** **Rotational Shift, Rotational week off** **Qualifications**: - **Fresher's or experienced** both are eligible - Any Graduate will work, preferable Bio background - Good to have experience in a customer service role or related field. - Good communication...

**Job Summary**: **Responsibilities**: - Answer incoming and outgoing customer calls promptly and professionally. - Listen and resolve actively to customer inquiries, concerns, and feedback. - Assist customers in resolving issues and proactively providing the solutions. - Collaborate with other team members and departments to resolve complex customer...

Sales, Service & Support, Pharma, Medical Devices, Surgical Products & life saving equipments. Roles and responsibilities: 1. Travel to defined geographies to sell medical equipment. 2. Contact potential customers at hospitals, clinics, doctors' offices, rehab facilities, and nursing homes to sell medical products and equipment. 3. Arrange appointments with...

Ahmedabad Share Process Specifics 24*7 environment No leaves for the first 3 months of joining Freshers are eligible Work From Office Voice Process Languages Required: Hindi & Basic English (should be able to comprehend) 6 days working, rotational shifts and 1 weekly off (rotational) Immediate joiners Hiring Type: Contract Hiring (3months) / Permanent We...

**Chat Customer Service Representative (Work from Office)** Be the spark that brightens days and ignite your career. As a **Chat Customer Service Representative **working on site in **Ahmedabad, Gujarat, **you’ll be a part of bringing humanity to business. **What You’ll be Doing** You'll report to Team Lead. You’ll contribute to the success of the...

**MICRO ORBIT (An ISO & CMMI Level 5 MNC)** **INTERNATIONAL CUSTOMER SERVICE REPRESENTATIVE** **Profile Briefing**: You will be the voice of the company and will be responsible for the first impression we make. You should be able to deal with complaints, queries and give accurate information to our valued customer. **Precise Information**: - Title:...