Customer Service Officer

**Main Activities**: - Understand and acquire thorough knowledge of various products of the company - Handling customer queries with right solutions - Resolve customer queries by understanding customer's pain points / issues and guiding him at all relevant stages of the process **What are we looking for**: - HSC or Graduate - Fresher / 01 year experience...

**Responsibilities**: 1. should have good technical knowledge of industrial machineries & spare parts 2. Customer services back-office work 2. Maintaining customer complaint log and allocation to the field engineer 3. Close looping of the customer complaint 4. Understanding customer issue and resolve the same. 4. Managing customer communication...

**Main Activities**: - Understand and acquire thorough knowledge of various products of the company - Maintain close contact with customers to know their requirement and close the sales - Coordinate with sales team for setting up meetings/demo with customers and close the sales - Resolve product or service problems by clarifying the customer's complaint /...

**About the role** We are recruiting for the role Customer Services Officer within Customer Contact Centre based in Ahmedabad, India. The Customer Services Officer is responsible for all service delivery aspects of the Contact Centre. You will manage the service quality, service levels and revenue generation through teams in accordance with defined...

**About the role** We are recruiting for the role Customer Services Officer within Customer Contact Centre based in Ahmedabad, India. The Customer Services Officer is responsible for all service delivery aspects of the Contact Centre. You will manage the service quality, service levels and revenue generation through teams in accordance with defined...

Customer Service Back-office Bringing smiles is what we do at TTEC... for you and the customer. As a Back Office Administrative Support working onsite in Ahmedabad, Gujarat, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture. **What You'll be...

Job Title: Purchase Officer - Customer Service Location: Ahmedabad (work from office only) About Us: **Aspire Energy** is a leading provider in the solar energy sector, specializing in high-quality solar panels and inverters. We are committed to sustainable practices and innovative solutions in the renewable energy industry. **Job Summary**: **Key...

About the role As a Customer Services Officer based in Ahmedabad India, you will be responsible for all service delivery aspects of the Contact Centre. Manage service quality and service levels and revenue generation through teams in accordance with defined targets. Implement policies and processes designed to continuously improve operational performance....

**Key Responsibilities**: - Contact potential or existing customers to inform them about products or services using scripts. - Answer questions about products or the company. - Ask questions to understand customer requirements and close sales. - Maintain and update customer databases. - Follow up on leads and prospects. - Provide excellent customer...

logistic industry 5:30 PM & 2:30 AM shift Customer service representatives **help customers with complaints and questions, give customers information about products and services, take orders, and process returns**. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in...

Listen to customers' concerns, issues and questions. - Resolve customers' concerns and answer customers' questions to your best ability. - Maintain a positive attitude and calmly respond to customers' complaints. - Open new customer accounts The **duties and responsibilities** of a CSR include managing incoming calls and **customer service** inquiries,...

Answer phone calls in a more professional manner and provide information about products and services as required by the callers - They are responsible for obtaining details of customer complaints - Keep records of interactions and transactions of customer; keeping record of details of customer complaints, inquiries, and comments - Render administrative...

**Key Responsibilities**: 2.Resolve customer inquiries and issues promptly. 3.Maintain accurate customer records. Collaborate with the team to enhance service quality. **Qualifications**: 1.Proficient in written and spoken English. 2.Customer service experience is a plus. 3.Detail-oriented with problem-solving skills. **Job Types**: Full-time,...

Handle many inbound and outbound calls to customers and clients. Identify the needs of customers, resolve issues, and provide solutions. Upsell other products wherever possible. Ensure you follow the customer service script provided by the company for uniformity. **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹16,000.00 - ₹25,000.00...

**Key Carrier Management Service Pvt. Ltd.** **Post**: Customer Service Associate **Work Experience**: 0-2 years **Number of Position**:10 **Salary**:16000-20000 **Location**:Ranip, Ahmedabad **Qualification**:Any Graduate - Should perform assigned tasks and complete targets with speed & accuracy - Ability to work well with team members. - Good at...

**Responsibilities**: - Should perform assigned tasks and complete targets with speed & accuracy. - Ability to work well with team members. - Maintain a high level of professionalism, empathy, and patience when dealing with challenging or upset customers. - Adhere to company policies and procedures, including data protection and confidentiality...

Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. **Job Types**: Full-time, Fresher **Salary**: ₹16,000.00 - ₹25,000.00 per month **Benefits**: - Paid sick time - Provident Fund Schedule: - Monday to Friday - Night shift - US shift Supplemental...

**Post**: Customer Service Associate **Work Experience**: 0-2 years **Number of Position**:100 **Salary**:18000/- to 25000/ - **Location**:Ranip, Ahmedabad **Medium of School and College**:English **Qualification**:Graduate (Must) - Should perform assigned tasks and complete targets with speed & accuracy. - Ability to work well with team members. - Good...

Company Introduction: Smart Merchant Services Limited is in collaboration with Smart Money EPS Inc USA. Our USA company has been in the industry for over 15 years. Every day, merchants across the United. States rely on our company to provide elegant, cutting-edge, and cost-effective payment solutions to enable business owners to improve their customer...

**Require Customer Service Representative for night shift**: We are looking for **Customer Service Representative having 0-2 years of exp to** manage calls, customer service inquirers, etc, **Main Activities**: - Open and maintain customer records by updating account information in the backend - Maintain close contact with sales representatives to obtain...