Customer Service Officer

3 weeks ago


Ahmedabad, India Medipharma Konnect Full time

Answer phone calls in a more professional manner and provide information about products and services as required by the callers
- They are responsible for obtaining details of customer complaints
- Keep records of interactions and transactions of customer; keeping record of details of customer complaints, inquiries, and comments
- Render administrative support to other customer care team members when the need arises, or as instructed
- Follow up customers and their complaints; ensuring that customer’s requests are attended to accordingly
- Establish and monitor the standards for customer service in the company. This is achieved using a recognized and comprehensive benchmark
- Identify tasks critical to keeping customer satisfaction levels in check
- Network with various departments and groups that are involved in customer support, orders, and processing
- Ensure maximized productivity and minimized costs

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹35,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 8128838896



  • Ahmedabad, India Esmsys (Enterprise Service Management System) Full time

    **Main Activities**: - Understand and acquire thorough knowledge of various products of the company - Handling customer queries with right solutions - Resolve customer queries by understanding customer's pain points / issues and guiding him at all relevant stages of the process **What are we looking for**: - HSC or Graduate - Fresher / 01 year experience...


  • Ahmedabad, India KARKARE DISPLAYS LLP Full time

    Customer Service Officer 1. Handling Post Sales service 2. Dispatch to Delivery Assistance 3. Software training 4. Complain register and Service Delivery **Salary**: ₹10,461.67 - ₹15,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Supplemental pay types: - Performance bonus **Education**: - Higher...


  • Ahmedabad, India Sun Sterifaab Private limited Full time

    **Responsibilities**: 1. should have good technical knowledge of industrial machineries & spare parts 2. Customer services back-office work 2. Maintaining customer complaint log and allocation to the field engineer 3. Close looping of the customer complaint 4. Understanding customer issue and resolve the same. 4. Managing customer communication...


  • Ahmedabad, Gujarat, India Qatar Airways Full time

    **About the role** We are recruiting for the role Customer Services Officer within Customer Contact Centre based in Ahmedabad, India. The Customer Services Officer is responsible for all service delivery aspects of the Contact Centre. You will manage the service quality, service levels and revenue generation through teams in accordance with defined...


  • Ahmedabad, India TTEC Full time

    Customer Service Back-office Bringing smiles is what we do at TTEC... for you and the customer. As a Back Office Administrative Support working onsite in Ahmedabad, Gujarat, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture. **What You'll be...

  • Purchase Office

    2 months ago


    Ahmedabad, India DT solutions Full time

    Job Title: Purchase Officer - Customer Service Location: Ahmedabad (work from office only) About Us: **Aspire Energy** is a leading provider in the solar energy sector, specializing in high-quality solar panels and inverters. We are committed to sustainable practices and innovative solutions in the renewable energy industry. **Job Summary**: **Key...


  • Ahmedabad, Gujarat, India Qatar Airways Full time

    About the role As a Customer Services Officer based in Ahmedabad India, you will be responsible for all service delivery aspects of the Contact Centre. Manage service quality and service levels and revenue generation through teams in accordance with defined targets. Implement policies and processes designed to continuously improve operational performance....


  • Motera, Ahmedabad, Gujarat, India Genius Placement Service Full time

    logistic industry 5:30 PM & 2:30 AM shift Customer service representatives **help customers with complaints and questions, give customers information about products and services, take orders, and process returns**. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in...


  • Motera, Ahmedabad, Gujarat, India Genius Placement Service Full time

    Listen to customers' concerns, issues and questions. - Resolve customers' concerns and answer customers' questions to your best ability. - Maintain a positive attitude and calmly respond to customers' complaints. - Open new customer accounts The **duties and responsibilities** of a CSR include managing incoming calls and **customer service** inquiries,...


  • Ahmedabad, India MSPIRE VENTURES PRIVATE LIMITED Full time

    **Key Responsibilities**: 2.Resolve customer inquiries and issues promptly. 3.Maintain accurate customer records. Collaborate with the team to enhance service quality. **Qualifications**: 1.Proficient in written and spoken English. 2.Customer service experience is a plus. 3.Detail-oriented with problem-solving skills. **Job Types**: Full-time,...


  • Ahmedabad, India PSE - Property Stock Exchange Full time

    Setting sales goals and developing sales strategies. - Researching prospects and generating leads. - Handling customer questions, inquiries, and complaints. - Preparing and sending quotes and proposals. - Managing the sales process through specific software programs. - Building and maintaining a CRM database. - Meeting daily, weekly, and monthly sales...


  • Ahmedabad, India trust manpower management service Full time

    Primary Job Responsibilities: Customer Interaction Communication Skill Tally Knowledge for Invoice Excel Proficient Secondary Job Responsibilities: Interaction with Logistic Team SAP/ERP KNOWLEDGE Experience : 4-5 years Qualification : B.Com / M.Com Salary : 25,000 to 30,000 In hand Salary. **Job Types**: Full-time, Regular / Permanent **Salary**:...


  • Motera, Ahmedabad, Gujarat, India Genius Placement Service Full time

    Logistic industry night shift : 5:30 to 2:30 girls prefer internation Voice process **Salary**: ₹15,000.00 - ₹30,000.00 per month Schedule: - Evening shift - Night shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Motera, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work...


  • Ahmedabad, India Amin Migration & Education Consultants Full time

    As per industry requirement, greet clients and visitors, maintain CRM, etc. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹22,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance - Leave encashment - Life insurance - Paid sick time - Paid time off Schedule: - Day shift - Morning shift Ability to commute/relocate: -...


  • Ahmedabad, India Elsner Technologies Full time

    **Job Description**: Customer service executive - fresher. **Responsibilities**: Conduct thorough research to understand customer industries, business models, and market trends to enhance the overall customer experience Create and maintain customer documentation Research to identifyopportunities for upselling and cross-selling our products and services to...

  • Customer Service

    4 weeks ago


    Maninagar, Ahmedabad, Gujarat, India Place1India Full time

    Position Name - Customer Service Executive Location - Maninagar, Ahmedabad Company Info - Insurance Inbound Helpline or Call Center help desk Total Openings - 5 Male/Female Qualification - Min Gradauets with Computer MS Office Salary - up to 28000 - Depends on Exp or Interview Experience - Freshers or Exp as Customer Support Executive, Inbound Customer...

  • Customer Service

    2 weeks ago


    Bapunagar, Ahmedabad, Gujarat, India Place1India Full time

    Position Name - Customer Service Executive Location - Bapunagar, Ahmedabad Company Info - Insurance Inbound Helpline or Call Center help desk Total Openings - 5 Male/Female Qualification - Min Gradauets with Computer MS Office Salary - up to 28000 - Depends on Exp or Interview Experience - Freshers or Exp as Customer Support Executive, Inbound Customer...

  • Back Office Executive

    2 months ago


    Ahmedabad, India Smart Merchant Service Ltd. Full time

    Company Introduction: Smart Merchant Services Limited is in collaboration with Smart Money EPS Inc USA. Our USA company has been in the industry for over 15 years. Every day, merchants across the United. States rely on our company to provide elegant, cutting-edge, and cost-effective payment solutions to enable business owners to improve their customer...


  • Ahmedabad, India Smart Merchant Service Ltd. Full time

    Company Introduction: Smart Merchant Services Limited is in collaboration with Smart Money EPS Inc USA. Our USA company has been in the industry for over 15 years. Every day, merchants across the United. States rely on our company to provide elegant, cutting-edge, and cost-effective payment solutions to enable business owners to improve their customer...


  • Ahmedabad, India Esmsys Pvt Ltd Full time

    Key Responsibilities: - Customer Assistance - Listen attentively to customer concerns, understand their needs, and provide accurate information and assistance - Maintain comprehensive and accurate records of customer interactions, inquiries, and resolutions in the CRM system - Contribute to the development and maintenance of a knowledge base by documenting...