Customer Service Representative
6 months ago
**Main Activities**:
- Understand and acquire thorough knowledge of various products of the company
- Handling customer queries with right solutions
- Resolve customer queries by understanding customer's pain points / issues and guiding him at all relevant stages of the process
**What are we looking for**:
- HSC or Graduate
- Fresher / 01 year experience of relevant work
- Good verbal communication skills in English and Hindi is must
- Excellent telephone etiquette and ability to demonstrate professional grammar and diction
- Good relationship skills with understanding of client service
- Proficient in using MS Office Software mainly Word, Excel, Outlook
- Good general knowledge of Banking sector will be an added advantage
**What you will get**:
- Annual CTC **:Upto 1.8-2 LPA and negotiable (as per relevant experience)**:
- Location: Ahmedabad, Gujarat
- Extensive opportunities for growth and professional development thanks to our mentoring system
- Work friendly atmosphere
- Excellent compensations
Please take a note that for the training purpose, you will need to come on below location of our office:
- **Address: 3rd floor, Proplegit Global Pvt Ltd, DDB Mudra Group, Shanti Sadan Society, Ellis bridge, Ahmedabad-380006.**
After completion of training/ probation period, office location will be following:
- **Address: 402, Times Square Grand, Sindhu bhavan road, Thaltej
- Ahmedabad-380059**
**Job Types**: Full-time, Fresher
**Salary**: ₹12,000.00 - ₹18,000.00 per month
Schedule:
- Day shift
- Morning shift
- Rotational shift
Ability to commute/relocate:
- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
**Speak with the employer**
+91 9428130839
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