Customer Service Representative
3 days ago
**About Us**
**Devotion Corporate Services** is a leading provider of business solutions. We specialize in **company formation, PRO services, and corporate advisory**. Our clients include high-profile businesses, and we deliver professional and customized services to meet their needs. We are looking for an experienced **CUSTOMER SERVICE REPRESENTATIVE** with a background in financial services to join our team.
**Key Responsibilities**
- Be the first point of contact for customer inquiries, providing quick and accurate solutions.
- Share detailed information about our business setup and company formation services.
- Handle customer complaints with care and escalate unresolved issues to the right teams.
- Stay updated on company policies, services, and procedures.
- Keep detailed records of customer interactions in the CRM system.
- Work with internal teams to ensure a smooth and excellent customer experience.
**Skills Required**:
**Must-Have Skills**:
- At least 2 years of experience as a Customer Support Representative in financial services, banking, or similar industries.
- Excellent skills in using CRM systems and customer support tools.
- Strong verbal and written communication in English with a professional attitude.
- Great interpersonal skills to build relationships with important clients.
- Ability to solve problems and focus on customer satisfaction.
- Attention to detail and accuracy in managing customer information.
**Preferred Skills**:
- Experience in business setup or company formation services.
- Knowledge of regulations for company formation in relevant areas.
**Why Join Us?**
- Be part of a team that values professionalism and quality service.
- Work with important clients and gain excellent career experience.
- Enjoy career growth and learning opportunities in a growing company.
**How to Apply**
Pay: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Leave encashment
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 2 years (preferred)
- Customer service: 2 years (required)
**Language**:
- Hindi (preferred)
- English (preferred)
Expected Start Date: 01/01/2025
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