Customer Service Representative

2 months ago


Ahmedabad Gujarat, India KK HR services Full time

**Key Responsibilities**:

- **Outbound Calls**:

- Make outbound calls to prospective and existing customers to promote products, services, or special offers.
- Conduct follow-up calls as needed to nurture leads and close sales.
- **Lead Generation**:

- Identify potential customers and qualify leads based on predefined criteria.
- Update and maintain accurate records of leads and customer interactions in the CRM system.
- **Customer Support**:

- Address customer inquiries, provide information, and resolve issues related to products or services.
- Offer solutions and alternatives to ensure customer satisfaction.
- **Sales Goals**:

- Achieve or exceed daily, weekly, and monthly sales targets set by the management.
- Track and report on sales performance and metrics.
- **Script Adherence**:

- Follow predefined scripts and sales pitches while maintaining a natural conversational tone.
- Adapt scripts and approaches based on customer responses and feedback.
- **Record Keeping**:

- Document all customer interactions, including call outcomes and follow-up actions.
- Maintain accurate and up-to-date records in the CRM system.
- **Market Research**:

- Gather feedback and insights from customers to provide recommendations for improving products, services, or sales strategies.
- **Team Collaboration**:

- Work closely with the sales and marketing teams to align strategies and share customer feedback.
- Participate in training sessions and team meetings as required.
- **Experience**: Previous experience in telecalling, telesales, or customer service is preferred but not mandatory.
- Excellent verbal communication and listening skills.
- Ability to build rapport and engage effectively with customers.
- Strong sales and negotiation skills.

Contact Person:6353 076 225

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person



  • Ahmedabad, Gujarat, India Rudra talent services Full time

    Urgent opening for Customer Service Representative Designation: Customer Service Location: Ahmedabad Package: 3.60 Lac Job Responsibility - Supervising a team of customer support professionals. - Monitoring the entire customer service process. - Resolving customer issues brought to your attention. - Creating procedures and policies for effective customer...


  • Ahmedabad, Gujarat, India Autoroute Sante India Pvt Ltd Full time

    **Autoroute Sante India Pvt Ltd **a subsidiary of **BeLocum Canada** Job description: The customer service representative is the first point of contact for clients in the agency. They welcome, inform, and guide customers. Their activity revolves around the commercial relationship. The customer service representative is responsible for providing quality...


  • Ahmedabad, Gujarat, India Mike Sierra Health care Pvt Ltd Full time

    **We have an urgent opening for Customer Service Representative** **Post** **:Customer Service Representative** **Location**: Ahmedabad **Salary**: Up to 35k per month **Experience**: - 1 to 10 Years **Shift**: Night Shift(US Shift) **Notice Period** : Immediate Joiner First Preferred **Note**: Must be have English Communication **Salary**:...


  • Ahmedabad, Gujarat, India Destek business pvt ltd Full time

    **We have an urgent opening for Customer Service **Representative** **Post**: Customer Service Representative **Location**: Ahmedabad **Salary**: Up to 30k per month **Experience**: - 1 to 10 Years **Notice Period**: Immediate Joiner First Preferred **Shift**: Night Shift **Note**: Must be have English Communication **Job Types**: Full-time,...


  • Ahmedabad, Gujarat, India Mike Sierra Health care Pvt Ltd Full time

    **We have an urgent opening for Customer Service Representative** **Post** **:Customer Service Representative** **Location**: Ahmedabad **Salary**: Up to 35k per month **Experience**: - 1 to 10 Years **Shift**: Night Shift(US Shift) **Notice Period** : Immediate Joiner First Preferred **Note**: Must be have English Communication **Job Types**:...


  • Ahmedabad, Gujarat, India Mike Sierra Health care Pvt Ltd Full time

    **We have an urgent opening for Customer Service Representative** **Post** **:Customer Service Representative** **Location**: Ahmedabad **Salary**: Up to 35k per month **Experience**: - 1 to 10 Years **Shift**: Night Shift(US Shift) **Notice Period** : Immediate Joiner First Preferred **Note**: Must be have English Communication **Job Types**:...


  • Ahmedabad, Gujarat, India Shott Amusement Limited Full time

    **Customer Service Representative** Designation - Customer Service Representative Working Location - SBR - Ahmedabad Education Required - S.S.C or H.S.C. College Student or Fresher can apply Age Criteria - 18 to 26 Years Job Timings - For Male - 1 PM TO 10 PM & 2PM TO 11PM & 3 PM TO 12 AM & 4 PM to 1 AM (Rotational Shift) For Female - 10:30 AM TO 07:30...


  • Ahmedabad, Gujarat, India Shott Amusement Limited Full time

    **Customer Service Representative** Designation - Customer Service Representative Working Location - SBR - Ahmedabad Education Required - S.S.C or H.S.C. College Student or Fresher can apply Age Criteria - 18 to 26 Years Job Timings - For Male - 1 PM TO 10 PM & 2PM TO 11PM & 3 PM TO 12 AM & 4 PM to 1 AM (Rotational Shift) For Female - 10:30 AM TO 07:30...


  • Ahmedabad, Gujarat, India Mantra Softech India Pvt Ltd Full time

    Using the data provided by telemarketing representatives to pursue promising leads with persuasion and persistence Converting difficult leads into customers Cutting costs per sales while increasing conversion rates by reducing travel expenses and number of field representatives Helping to reduce the number of people on the sales team Cold calling and...


  • Ahmedabad, Gujarat, India Grow Hopes Full time

    **Chat Customer Service Representative (Work from Office)** Be the spark that brightens days and ignite your career. As a **Chat Customer Service Representative **working on site in **Ahmedabad, Gujarat, **you’ll be a part of bringing humanity to business. **What You’ll be Doing** You'll report to Team Lead. You’ll contribute to the success of the...


  • Ahmedabad, Gujarat, India Ace Healthcare Solutions Pvt. Ltd. Full time

    **CSR** Company Description ACE Healthcare Solutions is a leading provider of FQHC solutions based in Ahmedabad. we specialize in maximizing FQHC revenue streams, implementing growth strategies ,and improving overall quality of care.our mission is to offer financial independence to achieving better financial outcomes for facilities and better health...


  • Vastrapur, Ahmedabad, Gujarat, India PerfectRecruit Services Full time

    **Job Title: Customer Service Representative**. **Responsibilities**: - Handle and resolve customer complaints in a courteous and professional manner. - Provide accurate information about products and services to customers. - Identify and escalate priority issues to the appropriate department or supervisor. - Keep records of customer interactions,...


  • Gota, Ahmedabad, Gujarat, India TCP Corps Outsourcing Services LLC Full time

    Position: Customer Service Representative Work Position: Full-time, Work from Office Work Timings: 9:00 am - 6:30 pm Work Schedule: 6 days a week (Monday - Saturday) Location: Gota, Ahmedabad **Job Description**: As a Customer Service Representative, you will be responsible for providing exceptional customer service by answering inbound financial calls...


  • Gota, Ahmedabad, Gujarat, India TCP Corps Outsourcing LLC Full time

    Position: Customer Service Representative Work Position: Full-time, Work from Office Work Timings: 9:00 am - 6:30 pm Work Schedule: 6 days a week (Monday - Saturday) Location: Gota, Ahmedabad **Job Description**: As a Customer Service Representative, you will be responsible for providing exceptional customer service by answering inbound financial calls...


  • Ahmedabad, Gujarat, India Astute Management Solutions & Services Pvt Ltd Full time

    Explain the Company’s products, current promotions, and processes to clients - Provide post-sale support - Build rapport with customers through friendly, engaging communication - Respond swiftly and courteously to customer complaints or inquiries - Address inbound inquiries - Collaborate with assigned loans officer and ensure alignment - Manage and resolve...


  • Ahmedabad, Gujarat, India Healthy2BFit Full time

    **Company Description** **Role Description** The Customer Service Representative is responsible for providing excellent customer service and ensuring customer satisfaction. They serve as the primary point of contact for customers, addressing inquiries, resolving issues, and assisting in product/service selection. The role requires exceptional communication...


  • Ahmedabad, India NetRTech Solutions LLP Full time

    Company Description Net RTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results. Role Description   Chat Customer Service Representative ...


  • Ahmedabad, Gujarat, India Advantmed Full time

    **Job Description - CSR** - Address customer questions, provide information, and offer solutions to resolve problems or complaints. For example, troubleshooting technical issues, explaining product features, or guiding customers through processes. - Listen attentively to customer complaints, empathise with their concerns, and take appropriate steps to...


  • Ahmedabad, Gujarat, India Rekruton Technologies Full time

    Job Title: - Customer Service Representative Responsibilities: - Schedule and coordinate appointments for patients with healthcare providers. specialists and diagnostic services. - Communicate with patients to confirm appointments, provide necessary information, and address any inquiries or concerns. - Coordinate and manage provider schedules to optimize...


  • Ahmedabad, Gujarat, India Newtech Infosoft Private Limited Full time

    We are seeking a compassionate, motivated, EXPERIENCED Admissions Coordinator/ Phone Representative with experience **Designation**:_Admissions Coordinator / Customer Support Executive_ **Job Timings**: 6.30 PM to 4.30 AM **IST** **Responsibilities of the Admissions Coordinator**: - Receives incoming phone calls from those seeking treatment or their...