Customer Service Assistant

5 days ago


Ahmedabad Gujarat, India Vitapoint.co.uk Full time

VitaPoint.co.uk, fast becoming the UK’s largest online department store.

Our history has seen us grow from a small ebay health supplement shop to fast growing into the No.1 online department store. With every stage of our expansion, we have sought to always uphold a strong reputation and continue to provide our customers with:

- Top quality products
- Best Product Prices
- Fastest delivery time possible

Required:

- Adequate quality and speed in typing
- Adequate use of Office (Excel, Word etc)

Customer service experience is preferred.

Proficiency of English is a must

Job Duties:

- Answer incoming customer inquiries
- Collect and report customer feedback to ensure that best practice is recognised and maintained
- Engage with customers in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's customer service policies
- Office Timings

10:30am to 07:30pm

Pay: ₹21,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Monday to Friday

Supplemental Pay:

- Performance bonus

Application Question(s):

- Are you available to join immediate?

**Experience**:

- E-commerce: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person



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