Customer Service Assistant

3 months ago


Ahmedabad Gujarat, India Medkart Pharmacy Pvt. Ltd Full time

Location: Warehouse
- Timing Rotational sift ( Sunday working )
- Ability to work in a fast-paced environment
- Problem-solving skills and a customer-focused mindset
- Resolving customer issues and providing product information
- Documenting customer interactions in our CRM system & Aisensy
- Collaborating with other departments to resolve issues
- Ensuring customer satisfaction and maintaining a high level of service quality
- Previous experience in customer support or a related field (E-com customer service / SCM Customer Service) Minnimum 1 + yr experience
- Excellent communication skills, both verbal and written ( English ,Hindi, Gujrati)

**Job Types**: Full-time, Permanent

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Leave encashment
- Provident Fund

Schedule:

- Morning shift
- Weekend availability

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

Application Deadline: 12/09/2024
Expected Start Date: 15/09/2024



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