Customer Service Assistant

19 hours ago


Ahmedabad, India The Golden Theory Full time

As a Customer Service Representative at The Golden Theory, you will be the frontline of our customer interactions, ensuring that our customers have a seamless and satisfying experience. You will handle customer inquiries, resolve issues, and maintain high customer satisfaction. This role requires excellent communication skills and a genuine passion for helping others.

Responsibilities:

  • Respond to customer inquiries via phone, email, and live chat in a timely and accurate manner.
  • Assist customers with their orders, product returns, refunds, and other queries.
  • Provide detailed product information and recommendations based on customer needs.
  • Resolve any customer complaints with a focus on de-escalating issues and maintaining a positive customer relationship.
  • Process orders, forms, applications, and requests efficiently.
  • Keep records of customer interactions, transactions, comments, and complaints.
  • Communicate and coordinate with colleagues as necessary to resolve customer issues.
  • Provide feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.




  • Ahmedabad, India The Golden Theory Full time

    As a Customer Service Representative at The Golden Theory, you will be the frontline of our customer interactions, ensuring that our customers have a seamless and satisfying experience. You will handle customer inquiries, resolve issues, and maintain high customer satisfaction. This role requires excellent communication skills and a genuine passion for...


  • Ahmedabad, Gujarat, India Eclat Globlabiz LLP Full time

    As a Junior Customer Service Caller, you will be responsible for providing exemplary customer service to clients over the phone. You will assist customers with inquiries, resolve issues, and ensure their satisfaction with our products or services. This role requires strong communication skills, attention to detail, and a customer-centric...


  • Navrangpura, Ahmedabad, Gujarat, India i-Sourcing Technologies Private Limited (Tender247) Full time

    **About us**: **Job** **Summary**: The Support Executive will be responsible for addressing customer inquiries, resolving issues, and providing administrative support. The role involves managing a high volume of customer interactions, delivering solutions in a timely manner, and ensuring customer satisfaction. **Role& Responsibility**: Understand customer...


  • Ahmedabad, India Esmsys (Enterprise Service Management System) Full time

    **Main Activities**: - Understand and acquire thorough knowledge of various products of the company - Handling customer queries with right solutions - Resolve customer queries by understanding customer's pain points / issues and guiding him at all relevant stages of the process **What are we looking for**: - HSC or Graduate - Fresher / 01 year experience...


  • Ahmedabad, India Kapsun Resources Corporation Full time

    Problem-Solving Skills.... Clear Communication.... Friendly Attitude.... Empathy.... Business Acumen.... Product/Service Knowledge.... Product/Service Knowledge.... Strong Time Management. **Job Types**: Full-time, Fresher **Salary**: ₹9,000.00 - ₹10,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Supplemental pay...


  • ahmedabad, India NSEG Pvt. Ltd. Full time

    NSEG India PVT LTD. has been a leading provider in outsource process solutions since 2013. NSEG proudly provides superior performance and quality in all our customer service and back-office processes. In NSEG, we thrive to maintain high quality and standards for the services offered to make NSEG the Vendor of choice. Ahmedabad is a branch office where we...


  • Ahmedabad, Gujarat, India Future globe Universal services Full time

    All customer service executives function with a prime responsibility to build a positive company image and offer dedicated customer satisfaction. Here are the typical duties of a customer service employee: - conducting customer satisfaction surveys to understand what areas of the company's services need improvements - catering to customer phone calls and...


  • Ahmedabad, Gujarat, India Medkart Pharmacy Pvt. Ltd Full time

    Location: Warehouse - Timing Rotational sift ( Sunday working ) - Ability to work in a fast-paced environment - Problem-solving skills and a customer-focused mindset - Resolving customer issues and providing product information - Documenting customer interactions in our CRM system & Aisensy - Collaborating with other departments to resolve issues - Ensuring...


  • ahmedabad, India NSEG Pvt. Ltd. Full time

    NSEG India PVT LTD. has been a leading provider in outsource process solutions since 2013. NSEG proudly provides superior performance and quality in all our customer service and back-office processes. In NSEG, we thrive to maintain high quality and standards for the services offered to make NSEG the Vendor of choice. Ahmedabad is a branch office where we...


  • Ahmedabad, India NSEG Pvt. Ltd. Full time

    NSEG India PVT LTD. has been a leading provider in outsource process solutions since 2013. NSEG proudly provides superior performance and quality in all our customer service and back-office processes. In NSEG, we thrive to maintain high quality and standards for the services offered to make NSEG the Vendor of choice. Ahmedabad is a branch office where we...


  • ahmedabad, India NSEG Pvt. Ltd. Full time

    NSEG India PVT LTD. has been a leading provider in outsource process solutions since 2013. NSEG proudly provides superior performance and quality in all our customer service and back-office processes. In NSEG, we thrive to maintain high quality and standards for the services offered to make NSEG the Vendor of choice. Ahmedabad is a branch office where we...


  • Ahmedabad, India NSEG Pvt. Ltd. Full time

    NSEG India PVT LTD. has been a leading provider in outsource process solutions since 2013. NSEG proudly provides superior performance and quality in all our customer service and back-office processes. In NSEG, we thrive to maintain high quality and standards for the services offered to make NSEG the Vendor of choice. Ahmedabad is a branch office where we...


  • Ahmedabad, Gujarat, India Vitapoint.co.uk Full time

    VitaPoint.co.uk, fast becoming the UK’s largest online department store. Our history has seen us grow from a small ebay health supplement shop to fast growing into the No.1 online department store. With every stage of our expansion, we have sought to always uphold a strong reputation and continue to provide our customers with: - Top quality products -...


  • Ahmedabad, Gujarat, India TCP Corps Full time

    OverviewThe Customer Service Ambassador plays a pivotal role in the organization by serving as the primary point of contact for customers, providing assistance and resolving inquiries to ensure overall customer satisfaction.


  • Ahmedabad, Gujarat, India Compufy Technolab Service Pvt.Ltd. Full time

    Key Responsibilities: - Assist the Customer Success team with onboarding new customers and ensuring a smooth transition. - Provide ongoing support to assigned customers, answering questions, and troubleshooting any issues they may encounter. - Proactively identify customer needs and opportunities for upselling or cross-selling our products/services. -...


  • Ahmedabad, Gujarat, India Compufy Technolab Service Pvt.Ltd. Full time

    **Job description**: - Assist the Customer Success team with onboarding new customers and ensuring a smooth transition. - Provide ongoing support to assigned customers, answering questions, and troubleshooting any issues they may encounter. - Proactively identify customer needs and opportunities for upselling or cross-selling our products/services. -...


  • ahmedabad, India NSEG Pvt. Ltd. Full time

    NSEG India PVT LTD. has been a leading provider in outsource process solutions since 2013. NSEG proudly provides superior performance and quality in all our customer service and back-office processes. In NSEG, we thrive to maintain high quality and standards for the services offered to make NSEG the Vendor of choice. Ahmedabad is a branch office where we...


  • Ahmedabad, India NSEG Pvt. Ltd. Full time

    NSEG India PVT LTD. has been a leading provider in outsource process solutions since 2013. NSEG proudly provides superior performance and quality in all our customer service and back-office processes. In NSEG, we thrive to maintain high quality and standards for the services offered to make NSEG the Vendor of choice. Ahmedabad is a branch office where we...


  • Ahmedabad, India NSEG Pvt. Ltd. Full time

    NSEG India PVT LTD. has been a leading provider in outsource process solutions since 2013. NSEG proudly provides superior performance and quality in all our customer service and back-office processes. In NSEG, we thrive to maintain high quality and standards for the services offered to make NSEG the Vendor of choice. Ahmedabad is a branch office where we...


  • ahmedabad, India NSEG Pvt. Ltd. Full time

    NSEG India PVT LTD. has been a leading provider in outsource process solutions since 2013. NSEG proudly provides superior performance and quality in all our customer service and back-office processes. In NSEG, we thrive to maintain high quality and standards for the services offered to make NSEG the Vendor of choice. Ahmedabad is a branch office where we...