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Customer service executive

2 months ago

Ahmedabad, India NSEG Pvt. Ltd. Full time
NSEG India PVT LTD.
has been a leading provider in outsource process solutions since 2013.
NSEG proudly provides superior performance and quality in all our customer service and back-office processes.
In NSEG, we thrive to maintain high quality and standards for the services offered to make NSEG the Vendor of choice.
Ahmedabad is a branch office where we have a staff strength of 350 employees.
Job Title: Customer Service Executive Job Location: Ahmedabad Job Type: Full-Time Job Timings: 04:00 AM to 01:00 PM Job Summary: As a Customer Service Executive, you will be responsible for providing exceptional customer.
service to our clients.
You will assist customers with inquiries, resolve issues, and ensure a positive experience for every interaction.
Responsibilities: · Promptly respond to customer inquiries via phone, email, or chat.
· Efficiently resolve customer issues and document interactions.
· Provide product information and assist with navigation.
· Collaborate with teams for issue escalation and resolution.
Qualifications: · Bachelors or Masters (Sales/Marketing/Engineering/ Commerce / Management) · Fresher or Experienced candidates · Excellent English fluency is mandatory.
· Strong customer service focus is required.
· Excellent telephone etiquettes.
Perks & Benefits: · Health and Accident Insurance · Saturday half day working · Best work culture · Attractive Incentives Join NSEG Private Limited and be a part of our dynamic team, contributing to the growth and success of our company.
For any query email us at