Cse (Customer Service Executive)

1 week ago


Ahmedabad Gujarat, India Soft Forum Solutation Full time

**Customer Support Executive Responsibilities**:

- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
- To identify customer needs and expectations.

**Customer Support Executive Requirements**:

- A bachelor’s degree in administration or a related field.
- Excellent interpersonal and written and oral communication skills.
- Computer skills.
- Empathy, communication, listening, problem-solving, adaptability, product knowledge, positive attitude, and customer-centric mindset are some are needed for customer support executive.

**Job Types**: Full-time, Permanent

Pay: ₹8,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Joining bonus
- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service Executive: 1 year (required)

Work Location: In person



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