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Customer Relationship Executive

1 month ago

Noida Uttar Pradesh, India FourBrick Technology OPC Pvt. Ltd. Full time

**Note :MBA Fresher can apply**

**Objectives of this role**
- Serve as the main point of contact in all matters related to client concerns and needs
- Build and strengthen client relationships to achieve long-term partnerships
- Maintain accurate client records, keeping track of any contract updates and renewals
- Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
- Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients

**Responsibilities**
- Handle inquiries and requests from customers and address their needs
- Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
- Meet regularly with other team members to discuss progress and find new ways to improve business
- Generate progress reports for clients and senior leaders within the organization
- Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly

Pay: ₹10,000.00 - ₹12,000.00 per month

Schedule:

- Day shift

**Education**:

- Master's (preferred)

Work Location: In person

**Speak with the employer**
+91 7289907584