Customer Relationship Executive

8 hours ago

Lucknow Uttar Pradesh, India Concord Control Systems Limited Full time

As a Customer Relationship Executive, you will be the primary point of contact for our clients, ensuring their needs are met and their expectations are exceeded. You will play a crucial role in building and maintaining strong relationships with customers, understanding their requirements, and providing personalized support to address their concerns. Your main responsibilities will include:

- Building and nurturing relationships with existing clients to foster loyalty and retention.
- Serving as the main point of contact for customer inquiries, requests, and complaints.
- Understanding customer needs and recommending products/services that best meet their requirements.
- Conducting regular follow-ups with customers to ensure their satisfaction and gather feedback for continuous improvement.
- Maintaining accurate records of customer interactions and transactions in the CRM system.
- Identifying opportunities for upselling or cross-selling products/services to existing customers.

**Requirements**:

- Bachelor's degree in Business Administration, Marketing, Communications, or a related field.
- Proven experience in customer service, relationship management, or a similar role.
- Excellent communication and interpersonal skills, with a customer-focused mindset.
- Strong problem-solving abilities and the capacity to handle customer complaints and resolve conflicts effectively.
- Attention to detail and accuracy in handling customer data and inquiries.
- Flexibility to adapt to changing customer needs and business priorities.
- Positive attitude, resilience, and a willingness to go above and beyond to ensure customer satisfaction.

Pay: ₹10,000.00 - ₹12,000.00 per month

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 9140954771

  • Customer Relationship Executive

    4 days ago

    Gomtinagar, Lucknow, Uttar Pradesh, India Profession Hike Full time

    Job Details: - Customer Relationship Executive will be primarily responsible for handling customer queries in a professional and timely manner. You should be able to oversee your team members and provide support as and when required. Also, you should be able to conduct follow-up calls. You should have excellent communication skills and the ability to offer...

  • Customer Relationship

    4 days ago

    Lucknow, Uttar Pradesh, India Skillstride ventures pvt.ltd Full time

    **Job Title**: **Customer Relationship & Operations Executive** (Full-time, On-site - Male/Female) **Location**: Decode, 3rd Floor, Chitrhar Building, Naval Kishore Road, Hazratganj, Lucknow **Contact**: 9044115494 **About the Role**: We are looking for a sincere and committed individual (male or female) who can work with dedication and be fully available...

  • Customer Relationship Executive

    4 days ago

    Lucknow, India f2b consultancy Full time

    Customer Relationship Executive Job Location: Lucknow Call - f2bplacement 8707321424 8090950780 **Salary**: ₹10,000.00 - ₹14,000.00 per month Schedule: - Morning shift Ability to commute/relocate: - Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required) **Experience**: - Customer relationship...

  • Customer Relationship Executive

    2 days ago

    Lucknow, India f2b consultancy Full time

    Customer Relationship Executive Location: Lucknow Call - f2bplacement 8707321424 8090950780 **Salary**: ₹15,000.00 - ₹18,000.00 per month Schedule: - Morning shift Ability to commute/relocate: - Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required) **Experience**: - Customer relationship management: 3...

  • Customer Relationship Executive

    4 days ago

    Lucknow, India Mr Chef Cooking Services Full time

    Sales Executive - **Job Title**: - Customer Relationship Executive - **Department**: - Sales - **Hierarchy Level**: - Middle Management - **Gender Preference**: - Male only - **Age Preference**: - 24 to 30 Years - **Pay Structure**: - 15,000 - 18,000/- per month - **Reporting to**: - CEO **JOB BRIEF -** **PRIMARY RESPONSIBILITY** - **Work...

  • Customer Relationship Executive

    4 days ago

    Noida, Uttar Pradesh, India Strolar Mounting Systems Full time

    **Job description** **Company: Strolar Mounting System Pvt Ltd** **Job Profile: Customer Relationship Executive (Female)** **Experience**: 1-3 Years **Location**:3rd Floor, A48, Sector 67, Noida **Salary : 15000/- To 25,000/-** **Industry**: Mechanical & Engineering. **Roles and Responsibilities** - Maintain high standards of customer services at the...

  • Customer Relationship Executive

    3 days ago

    Lucknow District, Uttar Pradesh, India Surface Paint Pvt. Ltd Full time

    **Job description** - Building and managing relationships with key customers. - Overseeing the relationship with customers handled by the team. - Resolving customer complaints quickly and efficiently. - Setting customers expectations and revenue goals. - Identify customer demands and requirements. - Taking feedback from customers to ensure customer...

  • Customer Relationship Executive

    4 days ago

    Noida, Uttar Pradesh, India Inditab Esolutions Pv. Ltd. Full time

    As a Relationship **Executive**, you will be responsible for providing excellent customer service and support to our clients. You will act as the primary point of contact between the company and its customers, ensuring their concerns are addressed promptly and effectively. You will also play a crucial role in maintaining customer satisfaction and...

  • Customer Relationship Executive

    1 day ago

    Noida, Uttar Pradesh, India Inditab Esolutions Pv. Ltd. Full time

    As a Relationship **Executive**, you will be responsible for providing excellent customer service and support to our clients. You will act as the primary point of contact between the company and its customers, ensuring their concerns are addressed promptly and effectively. You will also play a crucial role in maintaining customer satisfaction and...

  • Customer Relationship Executive

    4 days ago

    Noida Sector 62, Noida, Uttar Pradesh, India Expedite Impex Pvt. Ltd. Full time

    Job Role - Customer Relationship Executive Expedite Impex is looking for Customer Relationship Executive to join our dynamic team and embark on a rewarding career journey A CRE is responsible for building and maintaining positive relationships with a company's customers. This role involves providing excellent customer service, resolving customer...