Customer Relationship Executive

2 days ago


Noida Uttar Pradesh, India XpressEdu Full time

**Job Summary**:
**Key Responsibilities**:

- **Customer Support & Relationship Building**:

- Build and maintain strong relationships with new and existing customers.
- Address customer concerns, resolve complaints, and ensure customers are satisfied with the service.
- **Product Knowledge & Advice**:

- Provide customers with detailed information about products and services.
- Recommend suitable products based on customer needs and preferences.
- **Customer Feedback**:

- Gather customer feedback and share insights with relevant teams for product/service improvement.
- Conduct customer satisfaction surveys and follow up to ensure issues are addressed.
- **Issue Resolution**:

- Investigate and resolve any service-related issues quickly and efficiently.
- Handle escalated cases with empathy and professionalism, ensuring customer satisfaction.
- **Record Maintenance**:

- Keep detailed records of customer interactions, transactions, comments, and complaints.
- Update customer information in the CRM system and ensure accuracy.
- **Reporting**:

- Provide regular reports on customer issues, trends, and feedback.
- Collaborate with sales and marketing teams to improve the customer experience and retention.

**Job Types**: Full-time, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person



  • Greater Noida, India Customer Care Executive Full time

    Responding to customer inquiries and resolving their concerns promptly and efficiently. - Providing accurate and detailed information about products, services, and company policies. - Handling and resolving customer complaints and escalating issues when necessary. - Assisting customers in placing orders, tracking shipments, and processing returns or...


  • Noida, Uttar Pradesh, India Strolar Mounting Systems Full time

    **Job description** **Company: Strolar Mounting System Pvt Ltd** **Job Profile: Customer Relationship Executive (Female)** **Experience**: 1-3 Years **Location**:3rd Floor, A48, Sector 67, Noida **Salary : 15000/- To 25,000/-** **Industry**: Mechanical & Engineering. **Roles and Responsibilities** - Maintain high standards of customer services at the...


  • Noida Sector 62, Noida, Uttar Pradesh, India Expedite Impex Pvt. Ltd. Full time

    Job Role - Customer Relationship Executive Expedite Impex is looking for Customer Relationship Executive to join our dynamic team and embark on a rewarding career journey A CRE is responsible for building and maintaining positive relationships with a company's customers. This role involves providing excellent customer service, resolving customer...


  • Noida, Uttar Pradesh, India Inditab Esolutions Pv. Ltd. Full time

    As a Relationship **Executive**, you will be responsible for providing excellent customer service and support to our clients. You will act as the primary point of contact between the company and its customers, ensuring their concerns are addressed promptly and effectively. You will also play a crucial role in maintaining customer satisfaction and...


  • Noida, Uttar Pradesh, India Inditab Esolutions Pv. Ltd. Full time

    As a Relationship **Executive**, you will be responsible for providing excellent customer service and support to our clients. You will act as the primary point of contact between the company and its customers, ensuring their concerns are addressed promptly and effectively. You will also play a crucial role in maintaining customer satisfaction and...


  • Noida, Uttar Pradesh, India MiniBay Full time

    We are looking for a customer relationship manager who can communicate well with our customers and understand their needs. Should be good in English and should also know how to handle social media accounts. Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: - Day shift Work Location: In person


  • Lucknow, Uttar Pradesh, India Concord Control Systems Limited Full time

    As a Customer Relationship Executive, you will be the primary point of contact for our clients, ensuring their needs are met and their expectations are exceeded. You will play a crucial role in building and maintaining strong relationships with customers, understanding their requirements, and providing personalized support to address their concerns. Your...


  • Noida, Uttar Pradesh, India Real11 Fantasy Sports Full time

    **Position: -** Retention Specialist **Vacancy: -** 1 **Experience: -** 1-2 years **Qualification: -** Graduation **Salary: -** As per Company Norms **Roles and Responsibilities**: - Communicating with customers and sales representatives. - Analyzing customer behavior. - Gathering information about customer complaints. - Developing aggressive retention...


  • Noida, Uttar Pradesh, India Easemydeal Full time

    RELATIONSHIP EXECUTIVE Job Location : Sector-3, Noida (5 min walking from Noida Sector-16 metro station) **Job Type**: Full Time As a Relationship Executive, you will be responsible for providing excellent service and support to our clients. You will act as the primary point of contact between the company and its customers, ensuring their concerns are...


  • Noida, Uttar Pradesh, India Vighnaharta Screening Pvt. Ltd. Full time

    **We are Hiring for Customer Relationship Excutive** **Location - **Noida Sec-3 **Salary** Upto 15k **Qualification - **10+2 **Shift Timing-** 9:30AM To 6:00PM **6 Days Working** **Excellent Communication Skill's Required** **Contact Person - Hr Puja Singh** **Contact No - +91 8076160396** **Job Types**: Full-time, Permanent, Fresher Pay:...