Customer Experience Manager

Found in: beBee S IN - 2 weeks ago

Bengaluru, India Sri Sri College Of Ayurvedic Hospital Full time
Job Requirements

Job Title: Customer Experience Manager - Housekeeping

Company Name: Sri Sri College of Ayurvedic Hospital and Research Hospital

Location: Bengaluru, Karnataka

Salary: â¹35,000 - â¹40,000 per month

Employment Type: Full-time


Job Description:

Are you passionate about creating a clean and hygienic environment? Do you take pride in providing exceptional customer experiences? If so, we have the perfect opportunity for you Join our team as a Customer Experience Manager - Housekeeping at Sri Sri College of Ayurvedic Hospital and Research Hospital.


Roles and Responsibilities:

  • Assign duties to members of the housekeeping staff, ensuring efficient operations.
  • Inspect the environment within the organization to maintain high-quality standards.
  • Develop minimum standards for the department and rating the work of team members.
  • Listen to customers' feedback and promptly address any concerns or complaints.
  • Act as a backup for staff members who are unavailable to ensure a smooth workflow.
  • Oversee the timely and proper cleaning of dirty laundry.
  • Manage inventory and place orders for housekeeping supplies.
  • Optimize the efficient use of departmental resources.
  • Direct all housekeeping activities and maintain a well-functioning team.
  • Build and maintain strong relationships with customers, suppliers, and other units within the organization.

Skills Sets:

  • Passionate about maintaining a hygienic environment.
  • Strong mathematical skills to accurately mix cleaning agents as per manufacturer's prescriptions.
  • Leadership skills with the ability to take initiative and lead a team effectively.
  • Knowledge of equipment sterilization processes.
  • Excellent interpersonal and communication skills.
  • Housekeeping management experience will be considered in lieu of appropriate certification.
  • Attention to detail and ability to communicate effectively, both orally and in writing.
  • Excellent listening and teamwork skills.
  • Good diplomatic and punctuality skills, setting an example for employees.

FAQs:

Q. What is the salary range for this role?

A. The salary for the Customer Experience Manager - Housekeeping position is â¹35,000 to â¹40,000 per month.


Q. What are the benefits offered for this role?

A. The benefits include:

  • Food provided
  • Provident Fund

Q. What type of employment is offered for this role?

A. This is a full-time position.


Q. What are the working hours and schedule?

A. The job follows a day shift schedule.


Q. Is there any specific experience required for this role?

A. Preferred candidates should have at least 4 years of experience in housekeeping management.



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