Customer Experience Associate

3 weeks ago


Bengaluru, India SIB Operation and Services Ltd. Full time

JOB ROLE:

- Co-ordinate and supervise the activities of the Technical Support team to ensure an effective support service.
- Manage, develop, administer and technically support our technical team.
- Work collaboratively with other members of the Technical Services team to develop and deliver long-term solutions to meet user needs.
- Speaking to customers to quickly get to the root of their problem.
- Providing timely and accurate customer feedback.
- Talking customers through a series of actions to resolve a problem.
- Following up with clients to ensure the problem is resolved.
- Supporting the roll-out of new client.
- Providing support in the form of procedural documentation. etc

**Technical Support Requirements**:

- B.TECH, Post-Graduation in relevant field.
- 2-4 years experience in IT Industry.
- Certification in Microsoft, Linux, or Cisco is advantageous.
- Prior experience in tech support, desktop support, or a similar role.
- Proficiency in AWS/Linux/ASTERISKS
- Attention to detail and good problem-solving skills.
- Excellent interpersonal skills.
- Good written and verbal communication.

**Job Types**: Full-time, Permanent

**Salary**: ₹30,000.00 - ₹40,000.00 per month

Schedule:

- Day shift

**Language**:

- Malayalam (required)



  • Bengaluru, India Ethos Full time

    About Ethos Ethos was built to make it faster and easier to get life insurance for the next million families. Our approach blends industry expertise, technology, and the human touch to find you the right policy to protect your loved ones.  We leverage deep technology and data science to streamline the life insurance process, making it more accessible...


  • Bengaluru, India ZeroToOne Technologies Pvt. Ltd. (FAE Bikes) Full time

    **Job role**: Customer Experience Associate **Role and Responsibilities**: - Helping new customers get started with our product or service and ensure they have a smooth and successful experience using the services. - Should be a Team Player and Mentor new members who join the team. - Should be flexible to switch between multiple roles when...


  • Bengaluru, India Goodera Full time

    About Goodera: Job Title: Associate - Customer Success Experience Location: Bangalore Key Responsibilities: - Curate, Source and Implement corporate volunteering events - NGO relationship management and NGO engagement - Map corporate volunteering engagements with NGOs - Lead events on various platforms and in different formats for a variety of...

  • Customer Experience

    1 month ago


    Bengaluru, Karnataka, India Bosch Group Full time

    **Company Description** Bosch Global Software Technologies Private Limited** is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 22,700 associates, it’s the largest software development center of Bosch, outside Germany,...


  • Bengaluru, India Maxburn Fitness Studio Full time

    Greet customers warmly, engage in friendly conversations, and actively listen to understand their needs and preferences. - Stay current with the available products and provide precise responses to inquiries regarding features, pricing, and product availability. - Collaborate extensively with inter-departmental teams to address customer requirements and...


  • Bengaluru, India Evil India Pvt Ltd Full time

    A customer service associate is a professional who interacts with customers on behalf of a company, providing information about products and services, resolving issues, and addressing concerns. The job role of a customer service associate typically involves: - Responding to customer inquiries: A customer service associate must be able to answer questions...


  • Bengaluru, India Perfios Full time

    -Responsibilities and Duties: - Managing the day-to-day customer queries with excellent quality and timely responses. - Providing 12/6 coverage for B2B and B2C customers on a shift basis - Ensuring Service Level Agreements are maintained met even during periods of high demand. - Managing daily operations and administrative tasks related to support. -...


  • Bengaluru, India International Data Group, Inc. Full time

    **Overview**: Customer Experience Executive FOUNDRY (was IDG Communications) Bangalore India. READ ALL ABOUT FOUNDRY AT FOUNDRY is excited to be recruiting for a talented and energetic Customer Experience Executive, to work within our rapidly growing Customer Experience teams. If you have an ambition to work with the best, to deliver the best and be at the...


  • Bengaluru, India The OmniJobs Full time

    Job Title: Customer Support Associate (Fresher) Location: Noida, Uttar Pradesh Job Description: We are seeking enthusiastic and dedicated individuals to join our team as Customer Support Associates. As a Fresher Customer Support Associate, you will play a vital role in ensuring exceptional customer satisfaction and providing effective resolutions to...

  • Customer Care Agent

    4 weeks ago


    Bengaluru, India 247 customer service Full time

    Hiring for International Voice Process for USA, UK and Australia shifts. For further information contact DIWAKER - 8073842848 **Job Types**: Full-time, Fresher **Salary**: From ₹17,000.00 per month **Benefits**: - Commuter assistance - Health insurance - Provident Fund Schedule: - Rotational shift - UK shift - US shift Supplemental pay types: -...


  • Bengaluru, India Aadhi Consulting Services Full time

    We are looking for an outgoing customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The customer service associate will be instrumental in customer retention by addressing concerns and product issues, and by communicating in a professional, positive manner.Responsibilities:Attending training...


  • Bengaluru, India Tredence Inc. Full time

    Location: India Tredence is a global analytics services and solutions company. Our capabilities range from Data Visualization and Data Management to Advanced analytics, Big Data, and Machine Learning. Our uniqueness is in bringing the right mix of technology and business analytics to create sustainable white-box solutions that are transitioned to our clients...


  • Bengaluru, India e Satisfy Solutions Full time

    We are Hiring For Customer Support Associate Designation : Customer Support Associate Process : E-Commerce Qualification: UG/ Graduate can apply Shifts : Rotational, 5.5 days working Job Location : Sivancheeti Gardens, Shivaji Nagar, Bangalore Work Mode : Work From Office Skills : Good spoken English and typing speed Salary Package : upto 3 LPA for...


  • Bengaluru, India The Pant Project Full time

    *Job Summary:* Join our team as a Customer Sales Associate, where your dynamic personality and customer-focused approach will be the key to success. We are seeking individuals with 2-4 years of experience in customer service or sales to contribute to our growing success. As a Customer Sales Associate, you will play a vital role in delivering exceptional...


  • Bengaluru, India TE Connectivity Full time

    The Customer Service Team will be supporting all transactional tasks of the TE Order-to-Cash Process playing a key role in the whole business success. The team will support in the background the whole EMEA /North America Customer Service Organization. Under general supervision, the Associate is responsible for handling accurately all defined transactional...


  • Bengaluru, India Flywire Full time

    The Opportunity: We, at Flywire, are seeking a Payment Experience Associate  Payment Experience roles at Flywire are not your typical ‘support’ roles. As the first point of contact at Flywire, you will be equipped with broad knowledge of Flywire's core business capabilities, which alongside your positive attitude and the support of our amazing global...


  • Bengaluru, India Esko Full time

    **JOB TITLE: CUSTOMER OPERATIONS ASSOCIATE** **LOCATION: BANGALORE** **WONDERING WHAT’S WITHIN DANAHER? TAKE A CLOSER LOOK**: **At first glance, you’ll see Danaher’s scale. With $22.3B revenue, our 69,000 associates work across the globe at more than 25 unique operating companies within four platforms — life sciences, diagnostics, water quality,...


  • Bengaluru, India Mindclick technologies Full time

    Role**:Customer Support Associate** Process**:Voice Process** Qualification**:Graduate and undergraduate (Only Freshers)** Age Criteria**:Min 18 to Max 30** Schedule**:Fixed day shift** Job Type**:Full-time** Languages: - 1. **English (preferred)**: - 2. **Hindi (preferred)** Skills: Good Communication, Written & Oral Communication and E-Mail...

  • Customer Experience

    3 weeks ago


    Bengaluru, India PeopleLogic Full time

    About the CustomerCompanyisIndia's leading lifestyle companyand among the most admired and respected corporates in the country.About the RoleDesignation :Manager Customer Experience – RetailCriticality of the role to the business : This role will be responsible for creating a delightful, differentiated and elevating Customer Experience Journey across...


  • Bengaluru, India Prosperr.io Full time

    Prosperr.io is on a mission to solve tax management for people at global scale. We are looking for a proactive and customer-oriented individual to join our team as a Customer Success Associate. In this role, you will be responsible for effectively handling customer communication, facilitating product and services, and managing customer queries. Proficiency...