Executive - Customer Experience
3 weeks ago
**Published on**
24-Apr-2024
**Branch**
Head Office
**Qualifications**
Graduate
**Experience**
0 Years - 0 Months To 2 Years - 0 Months
**Contact**
Abhishek - 7022827826
**Key Requirement for the Position**
Minimum Education Qualification: Graduation
0 - 2 years of experience in Telecalling in the Banking / NBFC industry
Understanding the local market is mandatory
Knowledge of the basics of MS Excel is preferred
Influential communication skills in English and local languages
Self-motivated, passionate about the domain, eager to learn new things, and takes initiative & challenges
Key Role Deliverables
Customer Engagement:
Resolving Customer queries, requests, and complaints by providing correct and complete information to customers within defined timelines
Capturing correct and complete details of Customer interaction
Quality Service:
Reaching out to non-engaged, irate, delinquent Customers on a regular/project basis
Demonstrating high standards of customer experience by focusing on customer empathy, understanding customer needs, and expectations, and making efforts to make them aware and engaged
Relationship Management: Building a solid relationship with the customers and with internal departments for collecting accurate data
-
Customer Experience Executive
4 weeks ago
Bengaluru, India International Data Group, Inc. Full time**Overview**: Customer Experience Executive FOUNDRY (was IDG Communications) Bangalore India. READ ALL ABOUT FOUNDRY AT FOUNDRY is excited to be recruiting for a talented and energetic Customer Experience Executive, to work within our rapidly growing Customer Experience teams. If you have an ambition to work with the best, to deliver the best and be at the...
-
Customer Service Agent
7 days ago
Bellandur, Bengaluru, Karnataka, India Karma Club Experience Full timeAbout Us: Karma Group is a leading hospitality service provider dedicated to offering exceptional experiences to our guests. We pride ourselves on our commitment to customer satisfaction and strive to create memorable moments for every guest. **Job Description**: **Responsibilities**: - Communicate with guests to confirm their reservations and provide any...
-
Bengaluru, India slice Full timeJob DescriptionAbout the roleWe are looking for a Customer Experience Executive to assist our customers with problems when using our products and services.Customer Experience Executive responsibilities include resolving customer queries, recommending solutions, and guiding product users through features and functionalities. What You will doRespond to...
-
Executive Customer Experience
5 days ago
Bengaluru, India Ms. Prerana Motors Pvt Ltd Full timeCUSTOMER EXPERIENCE EXECUTIVE. 1. Attending the customer calls 2.Co-ordinate with Sales & Back End Team. 3. Updating to customer time to time. 4. Confirm the payment & Vehicle Delivery Process. 5. Arranging the Vehicle delivery Celebration. 6. Tracking 7. Post Delivery Calls to Customers 8. Any other work entrusted by superior time to...
-
Customer Experience
4 weeks ago
Bengaluru, Karnataka, India Bosch Group Full time**Company Description** Bosch Global Software Technologies Private Limited** is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 22,700 associates, it’s the largest software development center of Bosch, outside Germany,...
-
Executive- Customer Experience
4 weeks ago
Bengaluru, Karnataka, India Motherhood Hospitals Full timeHands on experience in registration process, new admission, OP Billing - Liaise with Consultants for non-medical issues - Computer Proficiency - Good interpersonal Skills - Good in Communication - Team Player - Maintain grooming standards - Freshers are invited Pay: ₹200,000.00 - ₹400,000.00 per year **Benefits**: - Health insurance - Leave...
-
Customer Experience
2 weeks ago
Bengaluru, India PeopleLogic Full timeAbout the CustomerCompanyisIndia's leading lifestyle companyand among the most admired and respected corporates in the country.About the RoleDesignation :Manager Customer Experience – RetailCriticality of the role to the business : This role will be responsible for creating a delightful, differentiated and elevating Customer Experience Journey across...
-
Customer Experience
2 weeks ago
Bengaluru, India PeopleLogic Full timeAbouttheCustomer CompanyisIndiasleading lifestylecompanyand among the most admired and respected corporates in the country. AbouttheRole Designation:ManagerCustomer ExperienceRetailCriticalityof the role to the business : This role will be responsible forcreating a delightful differentiated and elevating CustomerExperience Journey across...
-
Customer Support Executive
4 weeks ago
Bengaluru, India Aegis Customer Support Services Pvt Ltd Full timeResponsibilities:Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the...
-
Customer Sales Executive
6 days ago
Bengaluru, Karnataka, India Easyhire Full timeWe are seeking a dynamic and customer-focused Customer Sales Executive proficient in both Hindi and English languages to join our team. As a BPO Executive, you will be responsible for handling inbound and outbound calls. Maintain customer records and update information in the database. **Requirements**: - Proficiency in spoken and written Hindi and English...
-
Customer Sales Executive
7 days ago
Bengaluru, Karnataka, India Easyhire Full timeWe are seeking a dynamic and customer-focused Customer Sales Executive proficient in both Hindi and English languages to join our team. As a BPO Executive, you will be responsible for handling inbound and outbound calls. Maintain customer records and update information in the database. **Requirements**: - Proficiency in spoken and written Hindi and English...
-
Customer Experience Manager
3 weeks ago
Bengaluru, India PeopleLogic Full timeJob title:Customer ExperienceJob exp:5-9 yearsLocation:Bangalore, KAJob requirements :Job Description1.Design, develop and execute customer journey for various formats.Craft strategies to build systems and processes to drive consumerexperience across all touchpoints. Work on ways of making targetedinterventions as per the cohorts identified through customer...
-
Customer Success Executive
4 weeks ago
Bengaluru, Karnataka, India Leadrat Full time**CUSTOMER SUCCESS EXECUTIVE (B2B SaaS)** **The role** The Customer Success team works closely with customers to understand their business objectives and coordinate with internal departments (Sales, Product, Marketing, and Development) to ensure that we provide an amazing service experience and a great product for our customers. As a Customer Success...
-
Customer Success Executive
4 weeks ago
Bengaluru, Karnataka, India Dhinwa Solutions Private Limited Full time**CUSTOMER SUCCESS EXECUTIVE (B2B SaaS)** **The role** The Customer Success team works closely with customers to understand their business objectives and coordinate with internal departments (Sales, Product, Marketing, and Development) to ensure that we provide an amazing service experience and a great product for our customers. As a Customer Success...
-
Customer Care Executive
4 weeks ago
Bengaluru, Karnataka, India Hiringlabs Business Solutions Full timeCustomer Care Executive The Customer Care Executive plays a crucial role in ensuring customer satisfaction and loyalty. They are responsible for providing exceptional service to customers, addressing inquiries and concerns, and representing the company in a professional and positive manner. Their role is pivotal in maintaining strong customer relationships...
-
Content Strategist
7 days ago
Bellandur, Bengaluru, Karnataka, India Karma Club Experience Full timeJob Description: As a Content Strategist, you will be responsible for developing and executing content strategies that drive brand awareness, bookings/ reservations, engagement, and automation's across various digital platforms. Your role will involve collaborating with cross-functional teams to ensure that our content aligns with our brand identity and...
-
Customer Success Executive
6 days ago
Bengaluru, Karnataka, India NeoDove Technologies Pvt. Ltd. Full time**About the Role**: We are looking for people who can take the ownership of the Customer success team and who love the job of making customers happy, who love making customers successful, an entrepreneurial spirit and passion for customer satisfaction and who can understand the pain of customers. The primary role of Customer Success would be to evaluate how...
-
Customer Care Executive
7 days ago
Bengaluru, Karnataka, India Victaman services private limited Full timeWe are hiring a customer service executive to manage customer queries and complaints. You will also be asked to undertake modifications and escalate complaints across a number of communication channels. Roles and Responsibilities: 1. Responsible for customer service and queries. 3. Demonstrate leadership skills by acquiring and managing customers. 4....
-
Customer Support Executive
4 weeks ago
Bengaluru, Karnataka, India Jobs-In360 Pvt Ltd Full time**CUSTOMER SUPPORT EXECUTIVE** **QUALIFICATION - 12TH/ GRADUATION** **LANGUAGE - KANNADA & TELGUE** **MINIMUM 1 YEAR IN CUSTOMER SUPPORT** **LOCATION - KORAMANGALA ,BANGALORE** **SALARY - 18000-21000** I_NTERESTED CANDIDATES CONTACT US - 7406072900/WHATSAPP-95383 0509_9 **Job Types**: Full-time, Permanent Pay: ₹18,000.00 - ₹21,000.00 per...
-
Customer Service Executive
4 weeks ago
Bengaluru, Karnataka, India Flexisourcing pvt ltd Full timeUrgently hiring Customer Service Executive for global company in Bengaluru Job criteria Must have experience on Customer support and chat process Good communication skills in Hindi,English and Kannada Must have computer knowledge Good to complete Graduation(not consider B.tech /BE) **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 -...