Manager / Sr. Manager - Customer Experience

Job ResponsibilitiesManage the Technical Relationship with clientOwn the complete SLAs and Service Delivery for the clientExpected to work with technical domain leads for building SIPs and handle client escalationResponsible for Client CSATResponsibility for profitability of account & billing· Accountability on critical changes, communication, and business...

Job Responsibilities Manage the Technical Relationship with client Own the complete SLAs and Service Delivery for the client Expected to work with technical domain leads for building SIPs and handle client escalationResponsible for Client CSAT Responsibility for profitability of account & billing · Accountability on critical changes, communication, and...

Job Responsibilities- Manage the Technical Relationship with client- Own the complete SLAs and Service Delivery for the client- Expected to work with technical domain leads for building SIPs and handle client escalation- Responsible for Client CSAT- Responsibility for profitability of account & billing· Accountability on critical changes, communication, and...

Job Responsibilities Manage the Technical Relationship with client Own the complete SLAs and Service Delivery for the client Expected to work with technical domain leads for building SIPs and handle client escalationResponsible for Client CSAT Responsibility for profitability of account & billing · Accountability on critical changes, communication, and...

Job Responsibilities Manage the Technical Relationship with client Own the complete SLAs and Service Delivery for the client Expected to work with technical domain leads for building SIPs and handle client escalation Responsible for Client CSAT Responsibility for profitability of account & billing · Accountability on critical changes, communication,...

Job Responsibilities Manage the Technical Relationship with client Own the complete SLAs and Service Delivery for the client Expected to work with technical domain leads for building SIPs and handle client escalationResponsible for Client CSAT Responsibility for profitability of account & billing · Accountability on critical changes, communication, and...

Amazon operates in a global eCommerce environment across the Globe. Every day, millions of customers rely on Amazon to give them access to one of the world's largest selection of consumer goods. To continue to delight and exceed our customer's expectations, at Amazon, we take the quality of Customer Search experience very seriously. That's where you can...

Job title: Customer ExperienceJob exp: 5-9 years Location: Bangalore, KAJob requirements :Job Description1.Design, develop and execute customer journey for various formats.Craft strategies to build systems and processes to drive consumerexperience across all touchpoints. Work on ways of making targetedinterventions as per the cohorts identified through...

AbouttheCustomer Companyis one of the leading road freight operators in Europe withdistribution networks in North America and Africa. AbouttheRole Designation:Manager/ Sr. Manager / HOD CustomsBrokeragePurposeof thepositionEnsureprofit contribution & development for Customs Brokerageproduct by managing vendors operation establishing...

Job title:Customer ExperienceJob exp:5-9 yearsLocation:Bangalore, KAJob requirements :Job Description1.Design, develop and execute customer journey for various formats.Craft strategies to build systems and processes to drive consumerexperience across all touchpoints. Work on ways of making targetedinterventions as per the cohorts identified through customer...

Job Summary Customer Experience Manager I Location: Bangalore, India Shift:EST (5:30 P.M IST- 2:30 A.M IST) Job Description The Customer Experience Manager is a key role within the Customer Support Organization. This role will be responsible for managing specific account(s) experience through strong relationship building and technical...

Amazon operates in a global eCommerce environment across the Globe. Every day, millions of customers rely on Amazon to give them access to one of the world's largest selection of consumer goods. To continue to delight and exceed our customer's expectations, at Amazon, we take the quality of Customer Search experience very seriously. That's where you can...

Job title: Customer ExperienceJob exp: 5-9 years Location: Bangalore, KAJob requirements :Job Description1.Design, develop and execute customer journey for various formats.Craft strategies to build systems and processes to drive consumerexperience across all touchpoints. Work on ways of making targetedinterventions as per the cohorts identified through...

About the CustomerCompany is India'sleading B2B marketplace and New Retail platform, serving over 250000 mom & pop stores (“Kiranas”) across 50+ cities in India.About the RoleDesignation :HRBP- SR ManagerWork Location:BangaloreWork Experience:4-10 Years of experienceResponsibilitiesAs a senior HR business partner, you are responsible to interpret the HR...

Job Summary Customer Experience Manager I Location: Bangalore, India Shift:EST (5:30 P.M IST- 2:30 A.M IST) Job Description The Customer Experience Manager is a key role within the Customer Support Organization. This role will be responsible for managing specific account(s) experience through strong relationship building and technical...

Sr. Category ManagerOwn Category topline, core flywheel inputs of selection, speed, pricing and deep engagement and scope to impact overall customer experience and marketing engagement. Key job responsibilitiesAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving...

Job title: Customer Experience Job exp: 5-9 years Location: Bangalore, KA Job requirements : Job Description 1.Design, develop and execute customer journey for various formats. Craft strategies to build systems and processes to drive consumer experience across all touchpoints. Work on ways of making targeted interventions as per the cohorts identified...

Job title: Customer ExperienceJob exp: 5-9 years Location: Bangalore, KAJob requirements :Job Description1.Design, develop and execute customer journey for various formats.Craft strategies to build systems and processes to drive consumerexperience across all touchpoints. Work on ways of making targetedinterventions as per the cohorts identified through...

Amazon’s mission is to be the most customer-centric company on Earth. To get there, we need to develop leaders who represent, and can innovate, on behalf of a diverse and demanding global customer base. The Global Procurement Organization (GPO) identifies and procures goods and services at the best value for business, maintaining the quality of products...

Position: Sr. Program Manager Hosur Main Road, Adugodi, Bangalore, India 560030 Must Haves: - 5-10 years of experience as a Project/Program Manager in a technology related environment - Strong experience with RACI charts, GANT charts, Flow Charts - Experience with reporting tools (ex. Power BI, Tableau, etc.) - Strong understanding of PCs and how they are...