TelecallerCustomer Service Executive
4 weeks ago
- Make outbound callsto potential and existing customers to promote our products orservices
- Answer inbound calls and respond tocustomer inquiries
- Understand customer needsand provide suitable solutions orrecommendations
- Maintain a professional andpositive demeanor during interactions withcustomers
- Keep accurate records of customerinteractions and transactions
- Followcommunication scripts when handling different topics orissues
- Resolve customer complaints in a timelyand professional manner
- Identify and escalatepriority issues to the appropriate teammember
- Stay updated on product knowledge and beable to provide accurate information tocustomers
- Meet and exceed sales targets andKPIs
- Collaborate with the sales team to ensurecustomer satisfaction and retention
- Conductcustomer satisfaction surveys to gatherfeedback
- Assist in the training and onboardingof new telecallers or customer servicerepresentatives
- Adhere to company policies andprocedures at all times
- Ensure compliance withdata protection regulations when handling customerinformation
- High school diplomaor equivalent; additional certification in customer service is aplus
- Proven experience in a customer service ortelesales role
- Demonstrated ability tocommunicate effectively in person over the phone and throughdigital channels
- Strong problemsolving skillswith the ability to think quickly and handle challenging situationsprofessionally
- Excellent negotiation andpersuasion abilities
- Ability to effectivelymultitask and manage timeefficiently
- Familiarity with CRM systems andpractices
- Proficiency in basic computerapplications such as MS Office
- Ability to workwell in a team environment and collaborate with colleagues fromvarious departments
- Proactive and adaptablewith a strong willingness to learn and growprofessionally
- Good organizational anddocumentation skills
- Attention to detail andaccuracy in data entry andrecordkeeping
- Understanding of data privacystandards and confidentialityprinciples
- Flexibility to work in shifts andhandle a high volume of calls
- Proven trackrecord of meeting and exceeding performancetargets
communication,customerservice,negotiation,multitasking
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Client Servicing Executive
6 days ago
Sany, India Bantaagoli Full timeDitch the cubicle, grab yourcape, Gurgaon's calling a marketing hero! Calling all hustlers,wordsmiths, and digital jedis! Bantaagoli, Gurgaon's hottest digital marketingagency (think: fire beats, killer campaigns, and clients dancingwith glee), is on the hunt for a Client Servicing Executive who'sequal parts sunshine and strategy. Here's the lowdown: ...
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Deputy Manager Technical Services
1 day ago
sany, India Randstad India Full timeKeyPurpose Plan coordinate and control theactivities of the field technical service team to maximize productperformance enhance customer satisfaction and meet organizationaland operational objectives. Key Responsibilities1 . Be involved in and ensure the fieldtechnical service team investigates and resolves any technicalissues resulting from substandard...
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Customer Service Executive
1 week ago
sany, India Acme Services Private Limited Full timeRoles &Responsibilities : Develop and implement strategiesto enhance postsales customer experience andsatisfaction. Serveas the primary point of contact for customers postsales handlinginquiries concerns and feedback via phone email chat and socialmedia channels. Assist customers with productrelatedquestions troubleshooting and technical support escalating...
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Customer Service Sales Executive
3 weeks ago
Sany, India Acme Services Private Limited Full timeJobResponsibilities: Customer Interaction: Interactwith customers and prospects through various channels such as phoneemail chat or inperson to provide information resolveinquiries and offer solutions. Sales and Upselling:Identify opportunities to promote products or services and meetsales targets by crossselling upselling and offeringpersonalised...
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AM-Client Servicing
5 days ago
Sany, India Randstad India Full timeKeyResponsibilities: Build and maintain strong longlasting clientrelationships by understanding their needs andobjectives. Serve as the main point of contactfor clients addressing inquiries concerns and requests in a timelyand professional manner. Collaborate withinternal teams including sales creative and production to developand execute effective...
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AM-Client Servicing
3 days ago
sany, India Randstad India Full timeKeyResponsibilities: Build and maintain strong longlasting clientrelationships by understanding their needs andobjectives. Serve as the main point of contactfor clients addressing inquiries concerns and requests in a timelyand professional manner. Collaborate withinternal teams including sales creative and production to developand execute effective...
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Business Development Executive
2 weeks ago
sany, India Zigsaw Full timeJobDescription We are looking fora resilient empathic business development executive to contributeto the growth of our company. Business development executives areresponsible for finding and retaining clients encouraging extantclients to purchase added products or features and remainingabreast of changes in consumption. You will also be required tobuild...
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Customer Service Executive
2 weeks ago
Sany, India Randstad India Full timeHard skills Supply chainoptimization including reducing lead times improvingsupplier relationships and more. Inventory management includinga
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Field executive
3 days ago
sany, India Randstad India Full timeJob description Field ExecutiveLocationTrivandrumQualification plus two and aboveMust have experience in banking/ insurance sector.Musthave knowledge about basic bank branch ServicesTo GuideMonitor Trained and Onboarding agentsCompleting ServiceRequests for Door Step BankingField sales throughCustomer Service Point (CSP)Required CandidateprofileMust Have Two...
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Call center executive
2 days ago
Sany, India Randstad India Full timeThe Call Centre Executive is responsiblefor providing exceptional customer service by effectively handlinginbound and outbound calls in a professional andcourteous manner. The executive will address customer inquiriesresolve issues and provide accurate information aboutproducts or services. They must possess excellentcommunication skills be highly...
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Retail Sales Executive
4 weeks ago
Sany, India Randstad India Full timeKey Responsibilities: #Execute retail operationsin the store and ensure adherence to all standard operatingprocedures of the company. #Lead mentor andmotivate a team of associates to deliver reliable services toCustomers other colleagues. #Ensure thatbusiness strategies are implemented in the assignedstore. #Manage and execute product promotion.Exceed sales...
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Senior Customer Service Executive
1 day ago
sany, India VASA DENTICITY LIMITED Full timeResponsible to handle escalationsand social media tickets. Responsible tohandle high inflow of incoming chats, calls and emails as perbusiness requirement. Ability to resolvecomplex customer issues whilst working towards achieving agreedoperational targets. Build sustainablerelationships and trust with customer accounts through open andinteractive...
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Business Development Executive Indore
1 month ago
Sany, India Wevois Labs Pvt Ltd Full timeJob Title: BusinessDevelopmentExecutiveKeyResponsibility Areas(KRAs):ClientRelationship Management:Build and nurturestrong relationships with clients including government officerscorporate executives CEOs and other keystakeholders.LeadGeneration:Identify and pursue new leads andopportunities to expand the companys clientbase.SalesMeetings:Conduct effective...
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Guest Relation Executive
2 weeks ago
Sany, India TalentPulse Consultant Full timeA Guest Relations Executive is responsiblefor ensuring that guests have a pleasantandmemorable experience. They are theprimary point of contact for guests and are responsibleforaddressing any concerns complaints orrequests they may have. The following are some ofthekey responsibilities of a Guest RelationsExecutive: Greeting guests upon arrival andassisting...
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Key Account Executive
5 days ago
Sany, India Randstad India Full timeJob Description:Selling products relating to four/five star dininghotels Hands on experience in selling any productsrelated to hospitality industry preferably Hotels Bars PubsRestaurants Willingness to be ready to travel toneighboring states when need arises Presentablepersonality. Creating and executing salesplans to achieve or surpass quarterly sales...
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Field Marketing Executive
4 weeks ago
Sany, India Workis Solution Full timeOverviewThe FieldMarketing Executive plays a crucial role in driving brand awarenessand customer engagement at the local level. They are responsiblefor creating and executing marketing strategies to promote productsor services effectively within specific geographic areas. Thisposition is essential for creating a strong market presence anddriving sales...
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Business Development Executive
4 weeks ago
Sany, India Vap Group Full timeJob Overview:As a Business Development Executive specializing in USStaffing you will be responsible for identifying and developing newbusiness opportunities within the US staffing market. Leveragingyour expertise and industry knowledge you will drive revenue growthby fostering relationships with potential clients and deliveringtailored staffing solutions to...
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SUPPLY DEVELOPMENT EXECUTIVE
4 weeks ago
Sany, India WAY2GO Full timeSupply Development Executivekolkata Full Truck Load FaaS (Freight as aService)Aboutour clientOur client is aleading player in the Freight as a Service (FaaS) industry aimingto create a digital platform for aggregating demand from Shippersand providing services through thirdparty trucks. They are focusedon bringing value to Fleet Owners Freight Partners...
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Execution Amenity Engineer
1 week ago
sany, India Randstad India Full timeCandidate shall be BE (Civil) PG inProject/Construction Management will be an added advantage. Shallbe able to handle entire project independently & should havesound technical knowledge & decision making abilities.Coordination with all stakeholders of project conducting weeklymeetings monitoring progress quality of works. Resolving problemsrelated in...
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Call Center Executive
4 weeks ago
Sany, India Zigsaw Full timeOverview:As a CallCenter Executive at our Company Name location in Location you willplay a crucial role in delivering exceptional customer service. Youwill be responsible for handling inbound and outbound callsaddressing customer inquiries and resolving issues ensuring apositive customer experience. Your contribution will directlyimpact our companys...