RSA - Channel Operations Advisor

2 months ago


Bengaluru, India RSA Security Full time

RSA - Channel Operations Advisor

RSA offers mission-driven security solutions that provide organizations with a unified approach to managing digital risk that hinges on integrated visibility, automated insights and coordinated actions. RSA solutions are designed to effectively detect and respond to advanced attacks; manage user access control; and reduce business risk, fraud and cybercrime. RSA protects millions of users around the world and helps more than 90 percent of the Fortune 500 companies, and every branch of the federal government, thrive and continuously adapt to transformational change. For more information, go to

RSA is seeking a detail-oriented and analytical Channel Operations Analyst to join our team. The ideal candidate will be responsible for analyzing and optimizing our channel operations to improve efficiency, increase revenue, and enhance partner relationships. This role requires strong analytical skills, data-driven decision-making, and the ability to communicate insights effectively to various stakeholders

Key Responsibilities: 

As a Channel Operations Analyst at RSA, your responsibility is to support our APJ Channel Sales organization across a wide range of operational functions (sales/finance/legal/marketing). More specifically, you will:

Analyze channel performance metrics and identify trends, opportunities, and areas for improvement. Develop reports and dashboards to track key performance indicators (KPIs) and monitor channel performance. Collaborate with cross-functional teams, including sales, marketing, and finance, to optimize channel strategies. Conduct market research and competitive analysis to inform channel development and identify growth opportunities. Assist in the development and implementation of channel partner programs and initiatives. Monitor and analyze channel partner performance, providing insights and recommendations for improvement. Support the development of training materials and tools for channel partners. Training channel partners on our systems and tools. Prepare presentations and reports for senior management on channel performance and strategic recommendations. Stay updated on industry trends and best practices in channel operations and partner management.

Requirements: 

Bachelor’s degree or equivalent work experience. 4+ years of experience in channel operations, sales operations, or a related analytical role. Strong analytical skills with proficiency in data analysis tools (, Excel, PowerBI, Microsoft Suite). Experience required in Salesforce CRM. Excellent verbal and written communication skills. Detail-oriented with strong problem-solving skills. Ability to interpret and present data to stakeholders at all levels. Ability to work collaboratively in a fast-paced environment and manage multiple priorities. Training and presentation skills to conduct video call training sessions to our channel partners, sometimes in person. Experience in ordering systems (eg CPQ) an advantage. Occasional travel may be required.

Work Conditions: 

Flexible hours required to support APJ territory.

RSA is committed to the principle of equal employment opportunity for all employees and applicants for employment and to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, and any other category protected by applicable country law.

If you need a reasonable accommodation during the application process, please contact the RSA Talent Acquisition Team at . RSA and its approved consultants will never ask you for a fee to process or consider your application for a career with RSA. RSA reserves the right to amend or withdraw any job posting at any time, including prior to the advertised closing date.



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