RSA Channel Operations Advisor
2 weeks ago
Channel Operations Analyst Job Description
RSA Security is seeking a detail-oriented and analytical Channel Operations Analyst to support our APJ Channel Sales organization.
Key Responsibilities:
- Analyze channel performance metrics and identify trends, opportunities, and areas for improvement.
- Develop reports and dashboards to track key performance indicators (KPIs) and monitor channel performance.
- Collaborate with cross-functional teams, including sales, marketing, and finance, to optimize channel strategies.
- Conduct market research and competitive analysis to inform channel development and identify growth opportunities.
- Assist in the development and implementation of channel partner programs and initiatives.
- Monitor and analyze channel partner performance, providing insights and recommendations for improvement.
- Support the development of training materials and tools for channel partners.
- Train channel partners on our systems and tools.
- Prepare presentations and reports for senior management on channel performance and strategic recommendations.
- Stay updated on industry trends and best practices in channel operations and partner management.
Requirements:
- Bachelor's degree or equivalent work experience.
- 4+ years of experience in channel operations, sales operations, or a related analytical role.
- Strong analytical skills with proficiency in data analysis tools (Excel, PowerBI, Microsoft Suite).
- Experience required in Salesforce CRM.
- Excellent verbal and written communication skills.
- Detail-oriented with strong problem-solving skills.
- Ability to interpret and present data to stakeholders at all levels.
- Ability to work collaboratively in a fast-paced environment and manage multiple priorities.
- Training and presentation skills to conduct video call training sessions to our channel partners, sometimes in person.
- Experience in ordering systems (e.g. CPQ) an advantage.
- Occasional travel may be required.
Work Conditions:
- Flexible hours required to support APJ territory.
RSA Security is committed to the principle of equal employment opportunity for all employees and applicants for employment and to providing employees with a work environment free of discrimination and harassment.
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