FirstSource Hiring For International Voice

Job Title: Customer Support (UK Process)Job Location: Firstsource Solutions Limited Brigade Residency. Unit-202, 2nd Floor, Block A, Brigade tech gardens Brigade Properties Private Limited, Brookefields, Kundalahalli Whitefield, Marathahalli, Bengaluru, Bengaluru Urban Karnataka Company: First SourcePosition: Customer Support & Technical Support for...

Key Responsibilities:Handle inbound calls from UK telecom customers.Assist with billing issues, plan upgrades, service complaints, or connection-related queries.Troubleshoot common technical problems (e.g., connectivity, device settings).Maintain accurate records of customer interactions using CRM tools.Ensure first-call resolution and excellent customer...

Key Responsibilities:Respond to customer inquiries related to banking products (savings, checking, credit cards, loans, etc.) via live chat.Assist with transactional support, account information, online banking issues, and fraud-related queries.Ensure compliance with security protocols and data privacy guidelines.Accurately document interactions in internal...

Key Responsibilities:Interact with international customers via live chat and voice calls (inbound/outbound).Resolve queries related to product/service information, technical issues, billing, or order status.Maintain professionalism, empathy, and clarity in all customer communications.Accurately document customer interactions and follow up as required.Adhere...

Role & Responsibilities :Handle inbound/outbound calls, emails, or chat from global customersProvide accurate, valid, and complete information using the right toolsResolve product or service issues promptly and professionallyDocument customer interactions clearly in CRM systemsFollow communication procedures, guidelines, and policiesCollaborate with team...

We're Hiring: Customer Support Associate International Voice ProcessLocation: BangaloreJob Type: Full-TimeShift: Rotational Night ShiftsRole & responsibilitiesDeliver outstanding customer service through international voice supportHandle customer inquiries and resolve issues efficientlyCommunicate clearly and professionally with a global customer...

Job Title: Customer Support and Technical Support (UK Process)Job Location: Firstsource Solutions Limited Brigade Residency. Unit-202, 2nd Floor, Block A, Brigade tech gardens Brigade Properties Private Limited, Brookefields, Kundalahalli Whitefield, Marathahalli, Bengaluru, Bengaluru Urban Karnataka Company: First SourcePosition: Customer Support &...

Role Description:A CSA in this role responds to customer queries and provides resolution, support and assistance to the customers who calls pertaining to existing/new queries on services provided by the client. The Agent will play an integral role in improving the customer experience by providing fast, friendly, and effective service with accurate and...

Key Responsibilities:Interact with existing international customers (UK) via callsUnderstand customer needs and recommend appropriate products, services, or upgradesUse consultative selling techniques to increase order value and customer satisfactionPromote limited-time offers, premium packages, or add-onsAchieve upselling targets, conversion rates, and...

About Firstsource:Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.We are trusted brand custodians...