FirstSource is hiring internati voice

Job Title: Customer Support (UK Process)Job Location: Firstsource Solutions Limited Brigade Residency. Unit-202, 2nd Floor, Block A, Brigade tech gardens Brigade Properties Private Limited, Brookefields, Kundalahalli Whitefield, Marathahalli, Bengaluru, Bengaluru Urban Karnataka Company: First SourcePosition: Customer Support & Technical Support for...

Key Responsibilities:Handle technical queries via inbound/outbound international calls (primarily from the UK)Troubleshoot hardware, software, networking, and connectivity issues over the phoneGuide customers through step-by-step solutions using remote tools or verbal instructionsAccurately document all interactions in CRM systems or ticketing toolsEnsure...

Key Responsibilities:Handle inbound calls from UK telecom customers.Assist with billing issues, plan upgrades, service complaints, or connection-related queries.Troubleshoot common technical problems (e.g., connectivity, device settings).Maintain accurate records of customer interactions using CRM tools.Ensure first-call resolution and excellent customer...

Key Responsibilities:Respond to customer inquiries related to banking products (savings, checking, credit cards, loans, etc.) via live chat.Assist with transactional support, account information, online banking issues, and fraud-related queries.Ensure compliance with security protocols and data privacy guidelines.Accurately document interactions in internal...

Key Responsibilities:Interact with international customers via live chat and voice calls (inbound/outbound).Resolve queries related to product/service information, technical issues, billing, or order status.Maintain professionalism, empathy, and clarity in all customer communications.Accurately document customer interactions and follow up as required.Adhere...

We're Hiring: Customer Support Associate International Voice ProcessLocation: BangaloreJob Type: Full-TimeShift: Rotational Night ShiftsRole & responsibilitiesDeliver outstanding customer service through international voice supportHandle customer inquiries and resolve issues efficientlyCommunicate clearly and professionally with a global customer...

Role Description:A CSA in this role responds to customer queries and provides resolution, support and assistance to the customers who calls pertaining to existing/new queries on services provided by the client. The Agent will play an integral role in improving the customer experience by providing fast, friendly, and effective service with accurate and...

Role & responsibilitiesMinimum SSC (10th) passed, Any Graduation, Preferred BE, B. Tech, BCA, Diploma in technical/trouble shootingPreferred candidate profileFresher/Experienced with a minimum of 1 year in technical process, BPO/related industryCandidates who has good communication and good broadband knowledge / experience can apply.Should be flexible with...

Hiring for Technical Support AssociatesNeed excellent communications skillsFlexible to take inbound calls and assist customers on Technical quarriesShould be able to resolve product related quarries to UK customersShould have knowledge about Broadband connect, WIFI, LAN, WAN, ROUTER, MODEMShould have excellent communication skills to assist UK CustomersNeed...

Job Title: Customer Support and Technical Support (UK Process)Job Location: Firstsource Solutions Limited(Brigade Residency) Unit-202, 2nd Floor, Block A, Brigade tech gardens Brigade Properties Private Limited, Brookefields, Kundalahalli , Bengaluru Urban Karnataka Company: First SourcePosition: Customer Support & Technical Support for International UK...