First source is Hiring For International semi-Voice

2 days ago

Bengaluru, Karnataka, India Firstsource Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Title: Semi Voice Process (UK Process)

Job Location: Firstsource Solutions Limited(Brigade Residency)

Unit-202, 2nd Floor, Block A, Brigade tech gardens

Brigade Properties Private Limited, Brookefields,

Bengaluru Urban

Karnataka

Company: First Source

Position: Semi Voice Process (UK Process)

Job Role: International Semi Voice Associate

We are looking for enthusiastic and skilled individuals to join our international support team for a prestigious global publishing client. This role is ideal for candidates with a passion for communication, attention to detail, and a strong command of written English.

Key Responsibilities:

  • Handle customer queries via chat and email in a professional and timely manner
  • Maintain a high standard of written communication in line with the clients editorial tone and quality
  • Understand customer needs and provide effective solutions or guidance
  • Ensure adherence to process guidelines and quality standards
  • Work collaboratively in a team to meet performance and service goals

Candidate Requirements:

  • Excellent written and reading comprehension skills in English
  • Strong interpersonal and communication skills
  • Ability to multitask and work efficiently under pressure
  • Comfortable working in UK shift timings with rotational week offs
  • Prior experience in international BPO or content/chat support is a plus

Perks & Benefits:

  • Attractive incentives based on performance
  • 2-way cab facility for safe and easy commute
  • Exposure to a reputed international media and publishing client
  • Opportunities for growth and career development

Salary and Benefits:

  • Salary will be based on experience.
  • Performance-based incentives will be provided.
  • Two-way cab service will be provided.
  • UK shifts.
  • 5 Days working, 2 Days off.
  • Immediate joiners preferred.

Interview Process:

  1. HR Discussion: An initial screening to evaluate your communication skills, job fit, and availability.
  2. Written Assessment & Live Chat Evaluation: A test of your grammar, writing skills, and ability to handle real-time chat conversations professionally.
  3. Operations Round: A final round to assess your job readiness, process understanding, and ability to perform in a live work environment.

How to Apply:

Interested candidates can contact HR, Zulfi, on

Please send your updated resumes to

Shortlisted candidates will hear from us as quickly as possible.

We look forward to receiving your applications and potentially having you join our dynamic team

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or email addresses

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