GSA – Front Office

4 days ago


Bengaluru, Karnataka, India Naukri Hospitality Jobs Full time ₹ 2,00,000 - ₹ 6,00,000 per year

We are looking for a highly motivated and enthusiastic individual to join our team as a Guest Service Associate (GSA) in the Front Office department. The ideal candidate should have 0-1 year of experience.

Roles and Responsibility

  • Manage front office operations, ensuring seamless guest service delivery.
  • Handle guest inquiries and resolve issues professionally and courteously.
  • Coordinate with other departments to maintain high levels of customer satisfaction.
  • Maintain accurate records and reports, including guest feedback and complaints.
  • Provide exceptional customer service, exceeding guests' expectations.
  • Collaborate with colleagues to achieve sales targets and improve overall performance.

Job Requirements

  • Excellent communication and interpersonal skills are required to work effectively with diverse groups.
  • Strong problem-solving skills are necessary to handle challenging situations efficiently.
  • Ability to work well under pressure, maintaining composure and professionalism.
  • Basic knowledge of hospitality industry practices and procedures is preferred.
  • Strong attention to detail is essential to ensure accuracy and quality in work.
  • Ability to adapt to changing situations and priorities, demonstrating flexibility and a positive attitude.


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