GSA Service Professional
5 days ago
We are looking for a highly motivated and enthusiastic individual to join our team as a GSA Service professional at The Citadel Sarovar Portico. This role is ideal for freshers with 0-1 years of experience, offering the opportunity to learn and grow with our organization.
Roles and Responsibility
- Provide exceptional customer service to guests, ensuring their needs are met and concerns addressed promptly.
- Manage front desk operations, including handling guest inquiries, bookings, and check-in/check-out processes.
- Coordinate with other departments to ensure seamless service delivery and high-quality standards.
- Maintain accurate records and reports, including guest feedback and performance metrics.
- Participate in training sessions to enhance skills and knowledge in areas such as hospitality and customer service.
- Collaborate with colleagues to achieve sales targets, improve customer satisfaction, and contribute to the overall success of the hotel.
Job Requirements
- Any graduate degree from a recognized institution.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Strong problem-solving skills and attention to detail, enabling quick decision-making and accuracy.
- Ability to adapt to changing situations and priorities, demonstrating flexibility and a positive attitude.
- Basic computer skills, including proficiency in Microsoft Office applications.
- Freshers with a passion for learning and growing in the hospitality industry are encouraged to apply.
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