Sr. GSA – Guest Service Associate

7 hours ago


Bengaluru, Karnataka, India BARBEQUE NATION Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Duties & Responsibilities:

To take orders and place the orders at the kitchen once the captain is through with his job

To serve guests efficiently and achieve guest straight from the heart.

To establish a warm relationship with the guest to be able to serve them better and to understand their preferences and requirements

To serve food to the guest which is visually appealing and of the highest order of hygiene

To establish a warm relationship with the guest to be able to serve them better and to understand their preferences and requirements

To serve food to the guest which is visually appealing and of the highest order of hygiene

To conduct checks of his sections & highlight oversights in order to ensure cleanliness

To coordinate well with the team - GSAs / BSAs in order to avoid delays in providing the order to the guest (Drinks & Starters)

Handle Guest complaints/ issues on service hygiene

To give right order to the GSAs and ensure right and timely flow of the starters at the table

Keeping check on Guest feedback on cleanliness

Skills

Good listener, Good communication skills with positive body language, detail orientation

Basic knowledge of cuisines, barbecues



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